Job Description

Job Summary

A Sales Associate assists customers, promotes products, processes sales transactions, and ensures a positive shopping experience. They commonly work in retail stores, shopping malls, convenience stores, pharmacies, restaurants, and cafés.

Key Responsibilities

• Welcome and assist customers in a friendly manner 
• Recommend products and answer customer inquiries 
• Achieve sales targets and promote ongoing promotions 
• Arrange and restock merchandise on shelves or displays 
• Operate POS (Point of Sale) system and handle payments 
• Maintain store cleanliness and organized displays 
• Monitor inventory and report low stock items 
• Handle customer complaints professionally 
• Support opening and closing store procedures 

Requirements

• Minimum SPM qualification 
• Good communication and interpersonal skills 
• Basic computer and cashiering knowledge 
• Friendly, responsible, and customer-oriented attitude 
• Able to work shifts, weekends, and public holidays 
• Previous retail or sales experience is an advantage 

Preferred Skills

• Customer service 
• Sales techniques 
• Product knowledge 
• Communication skills 
• Teamwork 
• Time management

Job Requirements

Skills