Job Description

We are looking for a motivated and detail-oriented eCommerce Operation Intern / Trainee to join our team and support our day-to-day online store operations.

Your responsibilities will include: 

-Handling daily customer inquiries via online platforms. 

-Supporting daily sales, orders, and payment coordination. 

-Assisting in managing eCommerce platforms (updating listings, stock status, pricing). 

-Uploading product photos and writing/editing product descriptions. 

-Supporting marketing campaigns, promotions, and company events. 

-Tracking and reporting customer engagement and campaign performance. 

-Helping maintain proper documentation and data entry tasks. 

-Gaining product knowledge—especially in liquor-related products—to improve customer service. 

Job Requirements

• Possession of a Diploma or Degree in Business Marketing Mass Communication eCommerce or a related discipline.  
• Genuine interest in eCommerce customer service or digital marketing.  
• Strong communication abilities in English and Malay; proficiency in Chinese is an advantage.  
• Knowledgeable about online shopping platforms.  
• Basic understanding of Microsoft Excel and Google Sheets.  
• Dependable quick learner and capable of working autonomously.  
• Internship placement should be accredited by your university or college (if applicable).

Skills