Job Description

Job Summary

If you love coffee and meeting people, you'll fit right in working with us at Zeera Bakes & Cafe. We are a brand-new artisan café in Kuala Lumpur, serving Scandinavian bakes, specialty coffee and Malaysian favourites, and we care about simple, well-made food served with warmth. Our aim is to be a friendly neighbourhood spot where technique and local flavour meet, and you will be part of shaping that from day one with real influence on how we run service and what we offer.

As a Barista Allrounder you will build our daily service by preparing consistent espresso drinks, operating professional espresso equipment, and ensuring every beverage meets our taste and presentation standards. You will run front-of-house tasks like taking orders on a POS, serving bakes and hot food, managing peak-time flow, and keeping the space clean and inviting for guests. Beyond service you will help with stock rotation, basic food handling, training peers on core skills, and offering practical feedback that improves our menu and operations as we grow.

Your Growth & Impact

• Develop hands-on barista expertise, including espresso extraction, milk texture and sensory recognition, with practical coaching on our machines. Gain tasting practice and troubleshooting tips to improve consistency under pressure.
• Expand hospitality skills by owning service runs, handling POS transactions and learning safe food handling and simple plating techniques. Build confidence in guest interactions and quick problem solving during busy shifts.
• Build operational know-how through stock management, cleaning routines and opening and closing procedures that keep service smooth. Learn to forecast basic inventory and reduce waste as we grow.
• Grow your leadership by mentoring new team members and leading shifts when needed. Influence menu ideas and service standards with direct feedback from customers.
• Connect with regular customers and local suppliers to build a supportive neighbourhood network. Leave with a strong café portfolio and references for your next career step.

Job Requirements

Responsibilities

Beverage & Service

• Pull consistent espresso shots and hand-brew coffees, adjusting grind and extraction to meet our taste standards.
• Steam milk to target textures and plate drinks neatly for dine-in and takeaway service.
• Create and rotate seasonal, low-sugar drink options that reflect local flavours and simple presentation.
• Taste and troubleshoot beverages during shifts to keep quality steady across busy periods.

Front-of-House & Guest Experience

• Run service shifts: take orders on the POS, serve bakes and hot food, and manage takeaway packaging with care.
• Maintain a clean, organised and cosy café environment so guests feel welcome throughout their visit.
• Respond to guest questions and feedback with calm, friendly communication and practical solutions.

Operations & Team Growth

• Support daily prep, stock rotation and opening and closing checklists to keep service smooth and reduce waste.
• Train and mentor new team members on core skills and share practical suggestions to improve menus and flow.
• Assist with supplier deliveries, basic inventory counts and simple forecasting to help manage stock levels.
• Follow basic food safety and hygiene routines to maintain standards across shifts.

Requirements

Qualifications & Experience

• You have basic barista skills or hands-on experience and a clear interest in craft coffee techniques.
• You have prior experience serving customers in a café or fast-paced food setting, or you are eager to learn on the job.
• You are reliable, punctual and willing to work flexible shifts, including weekends and public holidays.
• You are open to in-house coaching and practical training on our machines and service routines.

Hard Skills & Knowledge

• You can operate an espresso machine, dial in grind settings, steam milk and perform simple hand brews.
• You are comfortable using a POS system, handling cashless payments and preparing takeaway orders neatly.
• You understand stock rotation, basic prep tasks and the opening and closing steps that keep a café running.
• You have awareness of common allergens and basic food handling practices to serve customers safely.

Soft Skills & Qualities

• You communicate warmly and put the customer first when taking orders and resolving small issues.
• You can multitask calmly during busy shifts while keeping attention to detail and presentation.
• You bring a positive, cooperative attitude and enjoy working closely with a small team.
• You appreciate Scandinavian simplicity and Malaysian warmth and are happy to reflect that in service and product choices.

Skills