Job Description

Job Responsibilities

Sales & Business Development

• Identify and acquire new clients for residential, commercial, and renovation projects.
• Generate leads through networking, referrals, property agents, developers, social media, and strategic partnerships.
• Conduct consultations to understand clients’ renovation needs, preferences, budgets, and timelines.
• Present renovation concepts, packages, and suitable solutions to clients.
• Prepare and explain quotations, proposals, and renovation packages.
• Follow up on inquiries and potential clients to maximize sales conversion.
• Achieve monthly and quarterly sales targets.

Client Consultation & Relationship Management

• Build strong relationships with clients throughout the renovation journey.
• Act as the main point of contact for clients before, during, and after project completion.
• Provide professional advice on renovation concepts, costing, materials, and project feasibility.
• Understand clients’ expectations and recommend suitable renovation solutions.
• Handle customer concerns and provide prompt resolutions professionally.
• Encourage repeat business and referrals.

Project Coordination & Follow-Up

• Coordinate with interior designers, project teams, contractors, and suppliers to ensure smooth project execution.
• Arrange site visits, discussions, and measurements with clients.
• Monitor project progress and provide updates to clients.
• Assist in quotation confirmation, agreement signing, invoicing, and payment collection.

Reporting & Administration

• Maintain proper client records, project updates, and sales documentation.
• Prepare sales activity and pipeline reports.
• Ensure compliance with company SOPs and operational procedures.
  

Job Requirements

• Diploma or Bachelor’s Degree in Business, Marketing, Property, Interior Design, or related field.
• Minimum 1–2 years of experience in sales, customer service, business development, or client-facing roles.
• Candidates with experience in property, banking, interior design, renovation, furniture, retail, or sales industries are encouraged to apply.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, target-driven, and proactive mindset.
• Possess own transport and willing to travel for client meetings and site visits.
• Fluent in English & Bahasa Malaysia; Mandarin/Cantonese is an added advantage.

 📩 Interested candidates may send your latest resume to:
angietan@zengroup.my 

Skills