AI-generated summary
- Run onboarding, own clients and manage Google, Meta ads and SEO to deliver results.
- Malaysian agency growing local businesses via SEO and Google/Meta ads.
- Be clients' go-to, own campaigns end-to-end, present clear reports and drive growth!
Job Description
About the role
ZenWeb (zenweb.my) is a Malaysian digital marketing agency helping local businesses grow through SEO, Google Ads, Meta Ads and web design.
We’re looking for someone who enjoys both sides of agency work: looking after clients and running their campaigns. You’ll be the go-to person for your clients, and you’ll plan and manage their Google Ads, Meta Ads and SEO with our team behind you.
This is not an admin or social media posting role. You’ll be talking to business owners every day, many of them in Mandarin, and you’ll be responsible for their results.
What you’ll do
Client relationship
- Run onboarding: kick-off calls, collecting access and materials, agreeing on goals and timelines
- Be the main contact for your clients on WhatsApp, email and calls
- Set clear expectations and explain results in plain language
- Handle questions, concerns and change requests, and bring in the right teammate when needed
- Spot upsell and renewal opportunities and raise them at the right time
Digital marketing delivery
- Plan and manage Google Ads, Meta Ads and SEO campaigns
- Monitor performance and optimise for leads, sales or other agreed goals
- Prepare and present regular performance reports
- Coordinate with our designers, writers and developers so work is delivered on time
Internal
- Keep client records, tasks and deadlines up to date
- Share client feedback and ideas to help improve our service
Job Requirements
What you need
- 1–2 years in digital marketing, account management or client servicing (agency experience preferred)
- You’ve personally set up or managed at least one Google Ads, Meta Ads or SEO project, and can tell us what results it got
- Fresh grads are welcome only if you’ve run real campaigns (internship, own business or personal project) and can show the numbers
- Able to read campaign data and explain it simply
- Fluent in Mandarin (spoken and written) with professional English
- Organised and comfortable handling several clients and deadlines at once
- Calm and professional when clients are worried or unhappy
- Diploma or degree in Marketing, Business, Communications or a related field (or equivalent experience)
Skills
Company Benefits
Transportation Allowance
A monthly allowance to help cover your daily commute to office, so getting to work is one less thing to worry about.
Medical Allowance
Feeling unwell? Your clinic visits and medication are covered, so you can focus on getting better without worrying about the bill.
Health Check Claim
Claim for an annual health screening so you can stay on top of your wellbeing and catch any health issues early.
Medical Insurance
Choose a medical insurance plan that suits you, then claim back your premium up to a set amount, so you get coverage that fits your needs.
Optical & Dental Claims
Claim for eye checks, glasses, contact lenses and dental treatment, so your eyes and smile get the care they need too.
Overtime Claim
Your extra effort is recognised. Approved overtime beyond normal working hours is compensated, so your time is always valued.
Additional Info
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Company Profile
