AI-generated summary
- Run onboarding, own client communication, manage Google/Meta ads and SEO; optimise & report.
- Malaysian agency helping local businesses grow with SEO, Google & Meta ads and web design.
- Own accounts, run campaigns, grow fast! Fresh grads welcome!
Job Description
We're hiring an Account Manager (Digital Marketing)
Mandarin-speaking, 1–2 years' experience (fresh grads with a nice portfolio or strong communication skill are welcome to apply).
You'll be the go-to person for your clients and run their Google Ads, Meta Ads and SEO with our team behind you.
ZenWeb (zenweb.my) is a Malaysian digital marketing agency helping local businesses grow through SEO, Google Ads, Meta Ads and web design.
What you'll do
Client relationship
- Run onboarding: kick-off calls, collecting access and materials, agreeing on goals and timelines
- Be the main contact for your clients on WhatsApp, email and calls
- Set clear expectations and explain results in plain language
- Handle questions, concerns and change requests, and bring in the right teammate when needed
- Spot upsell and renewal opportunities and raise them at the right time
Digital marketing delivery
- Plan and manage Google Ads, Meta Ads and SEO campaigns
- Monitor performance and optimise for leads, sales or other agreed goals
- Prepare and present regular performance reports
- Coordinate with our designers, writers and developers so work is delivered on time
Internal
- Keep client records, tasks and deadlines up to date
- Share client feedback and ideas to help improve our service
Job Requirements
- Diploma or degree in Marketing, Business, Communications or a related field (or equivalent experience)
- 1–2 years in digital marketing, account management or client servicing (agency experience preferred)
- Hands-on experience with at least one of Google Ads, Meta Ads or SEO, and willing to learn the rest
- Able to read campaign data and explain it simply
- Fluent in Mandarin (many of our clients communicate in Chinese) with prefessional English
- Organised and comfortable handling several clients and deadlines at once
- Calm and professional when clients are worried or unhappy
Nice to have
- Experience with Google Analytics, Google Tag Manager or reporting tools
- Experience with WordPress or website projects
- Experience working with Malaysian SMEs
What we offer
- A supportive team of marketers, designers and developers, so you never handle clients alone
- Hands-on experience across SEO, Google Ads, Meta Ads and web projects for a range of Malaysian businesses
- A clear path to Senior Account Manager or Team Lead
Shortlisted candidates will be contacted for an interview, which may include a short practical task.
Skills
Company Benefits
Transportation Allowance
A monthly allowance to help cover your daily commute to office, so getting to work is one less thing to worry about.
Medical Allowance
Feeling unwell? Your clinic visits and medication are covered, so you can focus on getting better without worrying about the bill.
Health Check Claim
Claim for an annual health screening so you can stay on top of your wellbeing and catch any health issues early.
Medical Insurance
Choose a medical insurance plan that suits you, then claim back your premium up to a set amount, so you get coverage that fits your needs.
Optical & Dental Claims
Claim for eye checks, glasses, contact lenses and dental treatment, so your eyes and smile get the care they need too.
Overtime Claim
Your extra effort is recognised. Approved overtime beyond normal working hours is compensated, so your time is always valued.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
