AI-generated summary
- Lead a team running SEO, Google & Meta campaigns; manage performance and escalations.
- Work at a growing Malaysian agency scaling local businesses via web, SEO & ads.
- Real ownership: lead your team, shape client delivery & grow into management!
Job Description
Why Join ZenWeb
ZenWeb (zenweb.my/ PNH Malaysia Sdn Bhd) is a Malaysian digital marketing agency helping local businesses grow through SEO, Google Ads, Meta Ads and web design.
- RM5,000 – RM8,000/month, depending on experience
- Real ownership: lead your own team and shape how we run client delivery
- Strong support: work with an in-house team of marketers, designers and developers
- Variety: manage campaigns across SEO, Google Ads, Meta Ads and web projects for a wide range of Malaysian businesses
- Growth: room to move into a management role as the agency expands
- Convenient location: our Petaling Jaya office is a short walk from the LRT
Team Leadership
- Lead, coach and support a team of account executives handling clients across Google Ads, Meta Ads and SEO
- Assign clients and workload fairly, and set clear priorities and deadlines
- Run regular team check-ins and one-to-ones, and give practical feedback
- Train new hires and help the team improve in campaign strategy, reporting and client handling
- Set performance goals for the team and review progress
Client and Project Oversight
- Track progress for every client and project, and step in early when something is falling behind
- Review campaign plans, performance and reports before they go to clients
- Handle escalations and support the team with difficult or unhappy clients
- Manage key accounts directly where needed
- Spot upsell and renewal opportunities across the team's clients
Process and Coordination
- Improve team workflows, onboarding steps, reporting templates and quality checks
- Coordinate with designers, writers and developers so work is delivered on time
- Report team and client performance to management
Job Requirements
Must Have
- Diploma or degree in Marketing, Business, Communications or a related field (or equivalent experience)
- 4+ years in digital marketing or account management, ideally at an agency
- At least 1–2 years leading, supervising or mentoring a team
- Strong hands-on knowledge of Google Ads, Meta Ads and SEO
- Able to read campaign data, spot problems and guide the team on what to fix
- Fluent in Mandarin (many of our clients communicate in Mandarin) with good English
- Highly organised, able to keep track of many clients and projects at once
- Calm, firm and professional with both clients and team members
Nice to Have
- Experience with Google Analytics, Google Tag Manager or reporting dashboards
- Experience with project management tools (e.g. ClickUp, Asana, Trello)
- Experience with WordPress or website projects
- Experience working with Malaysian SMEs
Skills
Company Benefits
Transportation Allowance
A monthly allowance to help cover your daily commute to office, so getting to work is one less thing to worry about.
Medical Allowance
Feeling unwell? Your clinic visits and medication are covered, so you can focus on getting better without worrying about the bill.
Health Check Claim
Claim for an annual health screening so you can stay on top of your wellbeing and catch any health issues early.
Medical Insurance
Choose a medical insurance plan that suits you, then claim back your premium up to a set amount, so you get coverage that fits your needs.
Optical & Dental Claims
Claim for eye checks, glasses, contact lenses and dental treatment, so your eyes and smile get the care they need too.
Overtime Claim
Your extra effort is recognised. Approved overtime beyond normal working hours is compensated, so your time is always valued.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
4 - 7 Years of Experience
Career Level
Manager / Team Lead
Job Specialisation
Company Profile
