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This job is for a Retail Operations Manager at a family entertainment center in downtown Kuala Lumpur. You might like this job because you'll lead a fun team, enhance customer experience, and boost sales in an exciting environment!
RM 4000 - RM 5000
Bukit Bintang, Kuala Lumpur
Full-Time
few days ago
Job Description
我们正在寻找一位 零售运营经理 加入我们的团队！
我们是一家位于 吉隆坡市中心的家庭娱乐中心（电玩/游乐场）。
在这个岗位，你将负责零售店的日常运营，带领团队一起提供最好的顾客体验，同时提升整体销售表现。
主要工作内容
- 负责零售店的全面运营，包括员工排班、库存管理和顾客服务
- 制定与执行提升效率、生产力和盈利的策略
- 带领、培训并激励团队，确保他们能提供优质的服务
- 分析与跟进门店的业绩指标，提出改进方案并落实执行
- 与公司其他部门紧密合作，确保门店运营顺畅无阻
- 确保门店遵守公司政策与相关行业规定
Job Requirements
我们希望你具备
- 至少 3 年零售管理或相关客户服务岗位经验
- 有带领团队并取得好成绩的记录
- 良好的问题解决能力与决策力，能适应快节奏环境
- 有财务管理的基本功（预算、预测、成本控制）
- 出色的沟通与人际交往能力，能与团队和顾客打好关系
- 熟悉零售管理软件及数据分析工具
Skills
Adaptability
Time Management
Customer Relationship Management
Workflow Management
Inventory Management
Retail Operations
Retail Management
Communication
Leadership
Company Benefits
Career Development
Job training and continuing education help to fuel employee career growth.
Annual Leave
Enjoy paid holidays to relax and refresh.
Yearly increment
Enjoy annual salary increases based on your performance and company success.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
4 - 7 Years of Experience
Career Level
Manager / Team Lead
Job Specialisation
Customer Service, General Product Management, Retail