Job Description

Ready to build affiliate and creator programs that actually move the needle? Join us — working with us at ZUCCA COMMERCE SDN BHD means helping an e-commerce team grow real revenue while keeping creator partnerships fair and simple. We sell quality products online and aim to scale our affiliate channel with transparent, measurable campaigns.

This role is all about building repeatable systems and creator relationships. You will design campaign workflows, set tracking and payouts, and help scale programs that bring consistent sales and brand visibility.

Your Growth & Impact

• Position yourself as the go-to expert for affiliate and creator campaigns across our product lines, expanding your portfolio of campaign case studies.
• Elevate your negotiation and partner-management skills by running end-to-end creator deals and affiliate partnerships.
• Build your analytics muscle by owning campaign reporting, attribution, and optimization cycles.
• Expand your network with creators, affiliate networks, and performance marketers across Malaysia and the region.

Job Requirements

Responsibilities

Campaign & Program Management

• Plan, launch and optimise affiliate campaigns with clear KPIs for CPA, ROAS and conversion rates.
• Set up tracking, UTM standards and reconciliations to ensure accurate commission payments.
• Manage campaign budgets and timelines while coordinating with product, creative and ads teams.
• Draft clear campaign briefs and creative guidelines for creators and partners.

Creator & Partner Relations

• Source, vet and onboard creators and affiliate partners that fit our brand and audience.
• Negotiate fair rates, contracts and deliverables and maintain long-term partner relationships.
• Run partner outreach, performance reviews and regular check-ins to keep partners active.
• Handle disputes, approvals and payout queries with timely, professional responses.

Data & Performance

• Monitor campaign metrics and produce weekly performance reports with actionable recommendations.
• Use data to optimise partner mixes, promo codes and commission tiers for better results.
• Conduct A/B tests on creative, landing pages and offers to improve conversion rates.
• Maintain clean campaign documentation and a central dashboard for stakeholders.

Requirements

Qualifications & Experience

• Bachelor's degree or diploma in marketing, communications or related field is preferred but not mandatory.
• Approximately 2 years of hands-on experience in affiliate marketing, creator or influencer programs in e-commerce or digital agencies.
• Proven track record managing affiliate networks or creator partnerships with measurable sales outcomes.
• Comfortable working in a small team and taking ownership of end-to-end campaign delivery.

Hard Skills & Knowledge

• Practical knowledge of affiliate networks, tracking pixels, UTM tagging and commission reconciliation.
• Experience with analytics tools, spreadsheets and basic reporting for CPA and ROAS measurement.
• Familiarity with social platforms, creator tools and influencer marketplaces used in Malaysia.
• Good command of campaign brief writing, contract terms and payout workflows.

Soft Skills & Qualities

• Strong communication and negotiation skills for dealing with creators, networks and agencies.
• Organised and detail oriented, able to manage multiple campaigns and deadlines concurrently.
• Problem solver who stays calm under shifting priorities and learns from performance data.
• A collaborative team player who gives and receives feedback constructively.

Skills