Job Description

 At ZUCCA, we are passionate about creating engaging shopping experiences through live streaming. We are seeking a motivated and detail-oriented Live Stream Operation Associate to join our dynamic team and help us elevate our live commerce strategy. 

Job Requirements

Job Description

Responsibilities:

• Manage and oversee daily live stream operations, ensuring smooth execution.
• Coordinate with hosts, moderators, and technical teams to ensure timely setup and stream quality.
• Monitor livestream performance metrics (e.g., engagement, sales, viewership) and provide actionable insights.
• Assist in the creation and management of a live streaming schedule, aligning with campaign plans and goals.
• Ensure compliance with live stream guidelines and platform policies.
• Troubleshoot technical issues during live streams to minimize disruptions.
• Collaborate with the content and marketing teams to optimize live stream scripts, visuals, and promotions.
• Research and stay updated on the latest trends and best practices in live commerce.
   

Job Requirements

We are looking for someone with: 

• Proven experience in live streaming, or e-commerce, is a plus.
• Strong organizational and multitasking skills, with attention to detail.
• Familiarity with social commerce platforms like TikTokShop and Shopee Live.
• Basic technical knowledge of livestream equipment and software.
• Excellent communication and problem-solving skills.
• Keen interest in Fashion & FMCG products and open to exploring learning new product categories.
• Enjoy working in a fast-paced environment, achieving as a team, sharing successes and growth together.
• 3 months contract with potential extension or convert to Full Time.
• 5 working days per week. 
• Able to work morning or evening shift and weekends. (Rotating shifts)

Our commitment to you:

Competitive Compensation: We offer a basic salary starting from RM3000, along with an additional RM600 Miscellaneous Allowance. 

Performance Rewards: Enjoy yearly performance bonuses and salary increments to recognize your dedication and hard work.

Supportive Team: Join a team of friendly colleagues who are passionate about what they do.

Work-Life Balance: Benefit from annual leave and medical leave to ensure a healthy work-life balance.

Employee Benefits: We provide KWSP, SOCSO, and EIS to protect your financial and social well-being.

Recognition and Rewards: We truly value the contributions of our staff and believe in celebrating achievements, milestones, and exceptional performance. Our recognition programs and competitive compensation packages, benefits, and incentives are designed to attract and retain top talent.

Transparent Communication: We are committed to transparent and open communication with our staff. You'll have access to timely and relevant information about our company's goals, strategies, and decisions. We encourage two-way communication and feedback to build a culture of trust, collaboration, and shared ownership.

Skills