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This job is an Admin Assistant in Kuala Terengganu. You might like this job because you’ll connect with customers, solve their queries, and boost team spirit—all while enjoying a supportive work culture at Zurich!
Undisclosed
Kuala Lumpur, MY +1 more…, Kuala Lumpur
Job Description
Job Summary
Processes customer requests (either via a phone call or written request) to meet the expectations of their customers by providing market leading service and retaining excellent customer relationships.
Job Accountabilities - Key Accountabilities
- Sets and achieves targets to maintain productivity, efficiency and quality standards.
- They meet the requirements of their customers, build and maintain excellent customer relationships through processing a range of tasks and services, while demonstrating knowledge of relevant systems, products, processes, and procedures.
- They contribute to a positive and supportive team culture, and demonstrate clear adherence to customer focus, work collaboratively across all operational areas.
- They take personal responsibility for resolving basic queries from customers and agents. They help identifying and taking forward continuous improvement opportunities.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): MY - Kuala Lumpur, MY - Remote Work
- Remote working:
- Schedule: Full Time
- Recruiter name: Taren Kaur
- Closing date:
Job Requirements
Company Benefits
Mental health and wellbeing resources
We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.
Sports & Recreational Club
We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.
Flexible work hours:
We offer flexible working hours to help our employees manage their work and personal commitments.
Hybrid working arrangement
We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.
Additional Info
Company Profile
