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This job is for an Admin Executive at Plaza Zurich. You might like this job because you'll supervise team activities, resolve complex issues, and develop team members for business growth.
Undisclosed
Kuala Lumpur, MY, Kuala Lumpur
Job Description
Job Summary
Evaluates, assigns and monitors the team’s activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing plans that improve the work environment and business result
Job Accountabilities - Key Accountabilities
- Supervises assigned team members’ daily activities.
- They assist management by evaluating, assigning, and monitoring workflow to ensure work completion and teamwork of the Service Operations team.
- They track the teams' production progress towards daily, weekly, and monthly goals and deadlines, and take pro-active steps, maintain thorough and current working knowledge of procedures, methods and regulatory requirements, and partner with other leaders to develop, pilot and execute improvements.
- They understand, support and advocate the organization’s overall strategy and communicate company strategies related to product, processes, policies and practices.
- They interact with and respond to customer inquiries or escalations, as requested, and model, promote and advocate Zurich’s core values.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): MY - Kuala Lumpur
- Remote working:
- Schedule: Full Time
- Recruiter name: Tarenjit Kaur
- Closing date:
Job Requirements
Company Benefits
Mental health and wellbeing resources
We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.
Sports & Recreational Club
We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.
Flexible work hours:
We offer flexible working hours to help our employees manage their work and personal commitments.
Hybrid working arrangement
We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
Zurich Services Malaysia Sdn. Bhd.
Zurich is a leading multi-line insurer that serves its customers in global and local markets.
With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
Source: Zurich