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This job is to support sales operations and ensure accurate data for improved sales performance. You might like this job because you'll liaise with internal teams for high customer service levels.
Undisclosed
Kuala Lumpur, MY, Kuala Lumpur
Job Description
Job Summary
Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible. Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service and ensure effective sales performance.
Job Accountabilities - Key Accountabilities
• Develop, improve, produce and distribute management information including the production of ad hoc requests ensuring accuracy at all times.
• Support distributor remuneration, implementation of sales initiatives, networks, events and systems.
• Support research/analysis around potential business development opportunities.
• Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
• Resolve operational customer/distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross-selling), ensuring an efficient and high-quality service is extended to all internal and external customers.
• Assists internal and external customers with questions about the organization´s products and/or services.
• Review, analyze, report and implement Governance and Compliance requirements.
Business Accountabilities
• Carry out tasks, such as the preparation of customer and distributor reports, to support sales activity and the implementation of projects to time and quality standards.
• Conduct due diligence on transactions and processes in order to determine the risk profile in compliance with relevant regulations.
• Work with local Sales and Distribution teams to ensure effective ongoing sales performance.
• Management data is available and used, independently collate and analyze customer and distributor data using pre- determined tools, methods and formats.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Provide specialist advisory support to internal clients on a daily basis, by being focal point of contact, to ensure that there is no misalignment between policy and practice.
• Support capability development activities in a customer segment at the local level, focusing on one or more areas (development of customer or distributor insights; segmentation and value proposition; sales tools and platforms etc)
• Monitor and review financial information, updating where necessary in order to identify any anomalies or discrepancies and ensure management has access to up to date and accurate information.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): MY - Kuala Lumpur
- Remote working:
- Schedule: Full Time
- Recruiter name: Tarenjit Kaur
- Closing date:
Job Requirements
Company Benefits
Mental health and wellbeing resources
We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.
Sports & Recreational Club
We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.
Flexible work hours:
We offer flexible working hours to help our employees manage their work and personal commitments.
Hybrid working arrangement
We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Zurich Services Malaysia Sdn. Bhd.
Zurich is a leading multi-line insurer that serves its customers in global and local markets.
With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
Source: Zurich