We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.

Mental health and wellbeing resources

We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.

Sports & Recreational Club

We offer flexible working hours to help our employees manage their work and personal commitments.

Flexible work hours:

We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.

Hybrid working arrangement

Zurich Services Malaysia Sdn. Bhd.

<p>Zurich is a leading multi-line insurer that serves its customers in global and local markets.</p>
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<p>With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.</p>
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<p>ONE TEAM, ONE PURPOSE</p>
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<p>We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.</p>
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<p>Source: <a href="https://my.linkedin.com/company/zurich-insurance-company-ltd" target="_self">Zurich</a></p>

Who We Are

<p><strong>Diversity</strong></p>
<p>We are one team and value the diversity and potential of every individual.</p>
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<p><strong>Adaptability</strong></p>
<p>We embrace new ideas to exceed our customers expections.</p>
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<p><strong>Accountability</strong></p>
<p>We deliver our promises and stand up for what is right.</p>

Our Values

<p><div> <div>&nbsp;</div> <div>&nbsp;</div> <div> <p><strong>The Opportunity:</strong>&nbsp;</p> </div> <div> <p>We have an exciting opportunity to join the Zurich APAC team,&nbsp;as part of our dedicated team&nbsp;executing on&nbsp;our&nbsp;regional&nbsp;digital distribution strategy - Zurich Edge.&nbsp;We’re&nbsp;looking for a Business Analyst with great problem solving and stakeholder management skills to help drive execution and implementation for key partners such as leading car manufacturers,&nbsp;telcos&nbsp;and travel operators in the region.&nbsp;&nbsp;</p> <p>&nbsp;</p> </div> <div> <p><strong>Key&nbsp;Responsibilities:&nbsp;</strong></p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Project Implementation:&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Collaborate with delivery teams across APAC to implement high-priority projects, leading BAs across multiple projects&nbsp;and in Agile Methodology.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Engage with stakeholders,&nbsp;SMEs&nbsp;and other BAs to&nbsp;manage deliverables such as user stories, process diagrams, functional specs, walkthroughs, Q&amp;A sessions,&nbsp;sign-offs, and production handovers.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Work with business teams to&nbsp;facilitate&nbsp;discussions,&nbsp;present information,&nbsp;problem&nbsp;solve, and&nbsp;implement alternative solutions where&nbsp;required.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Work with Delivery Leads and Product Owners on prioritizing and refining the product backlog.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Support with UAT activity, as&nbsp;required.&nbsp;</p> </li> </ul> </div> <div> <p>&nbsp;</p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Stakeholder Engagement &amp; Communication:&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Build strong relationships with business&nbsp;and IT&nbsp;stakeholders, becoming&nbsp;a trusted advisor&nbsp;and making recommendations.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Provide clear,&nbsp;timely&nbsp;communication to keep stakeholders&nbsp;well-informed&nbsp;and avoid surprises.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Provide status updates to senior management and liaise with external partners and vendors as needed.&nbsp;</p> </li> </ul> </div> <div> <p>&nbsp;</p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Process Improvement &amp; Facilitation:&nbsp;</p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:circle"> <li> <p>Facilitate business changes and drive continuous process and operational improvements, with a particular focus on adoption of Agile Methodology and best practice.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:circle"> <li> <p>Foster a creative and innovative team environment,&nbsp;facilitating&nbsp;communication and resolving disagreements.&nbsp;</p> </li> </ul> </div> <div> <p>&nbsp;</p> <p><strong>Qualifications, Experience &amp; Skills:&nbsp;</strong></p> </div> <div> <p>Required:&nbsp;</p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Understanding of&nbsp;the end-to-end&nbsp;insurance&nbsp;value chain,&nbsp;products, processes, regulations, and market trends.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Understanding&nbsp;of&nbsp;Agile&nbsp;practices, including backlog management, writing user stories, and&nbsp;facilitating&nbsp;Agile ceremonies.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Experience working with all stakeholders from technical to business roles, and&nbsp;pro-active&nbsp;change management&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Demonstration of analytical thinking, problem solving and&nbsp;coming up with&nbsp;innovative solutions that solve practical business challenges&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Proven experience managing and delivering services in complex,&nbsp;fast paced&nbsp;environments where ambiguity or contention in support requirements is often present.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Strong analytical and problem-solving skills to conduct system analysis and&nbsp;provide&nbsp;actionable insights&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Strong communication&nbsp;&amp; organizational&nbsp;skills and the ability to manage a variety of competing tasks and stakeholders.&nbsp;&nbsp;</p> </li> </ul> </div> <div> <p>&nbsp;</p> <p><strong>Preferred:&nbsp;</strong></p> </div> <div> <ul style="list-style-type:disc"> <li> <p>Knowledge of JIRA and Confluence systems as collaboration tools like Mural.&nbsp;</p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p>Experience working on&nbsp;large scale&nbsp;IT systems consisting of multiple integrated applications.&nbsp;</p> </li> </ul> </div> <div> <p>&nbsp;</p> <p><strong>You are the heart &amp; soul of Zurich!&nbsp;</strong></p> </div> <div> <p>At Zurich, we like to&nbsp;think outside the box&nbsp;and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?&nbsp;&nbsp;</p> </div> <div> <p>We highly value the experience and&nbsp;know-how&nbsp;of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.&nbsp;&nbsp;</p> </div> </div> <div> <p>People are Zurich’s most important asset. Their varied skills,&nbsp;perspectives&nbsp;and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers,&nbsp;communities&nbsp;and investors around the world. We are committed to attracting and&nbsp;retaining&nbsp;talented individuals from a variety of backgrounds and experiences.&nbsp;</p> </div> <div> <p>Let’s&nbsp;continue to grow together!&nbsp;</p> </div><div></div></p>

This job is for a Business Analyst in Zurich&#x27;s APAC team, focusing on digital projects. You might like this job because you’ll collaborate with top brands and improve processes while using your problem-solving skills in a supportive environment!

      The Opportunity:    We have an exciting opportunity to join the Zurich APAC team, as part of our dedicated team executing on our regional digital distribution strategy - Zurich Edge. We’re looking for a Business Analyst with great problem solving and stakeholder management skills to help drive execution and implementation for key partners such as leading car manufacturers, telcos and travel operators in the region.       Key Responsibilities:     

- Project Implementation:       

...

Business Analyst

Zurich Services Malaysia Sdn. Bhd.