Job Description

JOB SUMMARY

To assist and support the Enterprise Risk Management Lead, and CRO in delivering the enterprise risk and operational risk initiatives.

JOB RESPONSIBILITIES – KEY ACCOUNTABILITIES

1. Support the business in achieving its objectives sustainably by implementing and upholding an enterprise‑wide risk management framework, with emphasis on Operational Risk, risk policies, and governance that are comprehensive, effective, and efficient.
2. Ensure strong risk and control governance, along with effective oversight of operational risks and strategic initiatives undertaken by the entity.
3. Prepare and deliver operational risk–related reporting to Group Risk Management and Bank Negara Malaysia (BNM).
4. Establish, implement, and maintain robust methodologies for enterprise-wide risk analysis, management, and reporting.
5. Implement and facilitate practical, accessible risk management practices, including policies and procedures, risk and control assessments, review programs, and training and awareness initiatives.
6. Stay updated on, understand, and analyse emerging business, competitive, and regulatory developments to support the Line Manager (LM) and the CRO in assessing risks arising from these changes—particularly their potential impact on the entity’s operational environment—to enable the Risk Management function to provide meaningful challenge and guidance to Management and relevant 1st and 2nd line stakeholders.
7. Foster and promote a culture where risk management is embedded as a fundamental part of how the business operates.
8. Influence and contribute directly to risk‑based decision‑making across 1st and 2nd line functions through participation in relevant meetings and working committees where Risk Management input or sign‑off is required.
9. Contribute as part of a professional, effective, and highly motivated team, working collaboratively with the business and other assurance functions.

JOB REQUIREMENTS

1. Bachelor’s degree in risk management/ business administration/ finance & accounting/actuarial science or related qualifications.
2. 3 to 5 years of experience in risk management/ operational risk or assurance function.
3. Knowledge of insurance/ takaful operations or financial services is an added advantage.
4. Ability to multi-task and independent.
5. Analytical skills and meticulous in work.
6. Stakeholder management.
7. Good communication skills.

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.
We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Schedule: Full Time
Recruiter name: Jesreena Kaur

Job Requirements