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Recovery Executive (Claims)

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This job is for a Recovery Executive (Claims) who helps recover money by investigating cases and negotiating settlements. You might like this job because you enjoy problem-solving and working with people to resolve disputes.

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Job Description

Purpose

With moderate direction, evaluate legal liability and pursue, negotiate and resolve subrogation collection by communicating with insured's, witnesses, legal representatives and underwriters to exchange the necessary information to effectively value and resolve cases within authority.

 

Key Accountabilities

  • Trace and identify the party that is to be pursued for recovery.

  • Investigate and evaluate legal liability to determine a case strategy for recovery opportunities.

  • Collaborate with claims adjusters, vendors, and customers to gather additional information crucial for the case.

  • Interact with customers, witnesses, legal experts, and underwriters to ensure all necessary details are obtained and provided.

  • Manage and direct vendor/supplier interaction on claim file.Value and resolve cases within authority.

  • Bring file to resolution by participating/leading file negotiations, arbitrations and or litigation.

  • Adhere to local regulatory and governance requirements throughout the life of the claim.

  • Recognise and escalate any matter where subrogation operates against another policyholder.

  • Interact effectively with stakeholders in order to effectively complete investigations and collect assets due to the company.

  • Interact with national/local regulatory bureaus as needed.

  • Review materials during the investigation and recovery effort and notify an appropriate parties of outstanding issues as needed.

  • Prepare reports outlining investigation findings, analyze cases and recommend appropriate course of action.

  • Propose and implement process improvements for collections, incorporating new concepts and approaches while maintaining a focus on goals.Monitor and control expenses incurred on claims and salvage cases.

 

Requirements

  • Bachelor’s degree or its equivalent in Finance, Economics or relevant fields.

  • Experience in the banking/ financing sector.

  • Knowledge of litigation procedures/ laws and receivership/ liquidation work is a value-added criterion.

  • Fresh Graduate or 1 year of experience is preferable.


Job Requirements


Company Benefits

Mental health and wellbeing resources

We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.

Sports & Recreational Club

We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.

Flexible work hours:

We offer flexible working hours to help our employees manage their work and personal commitments.

Hybrid working arrangement

We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.


Additional Info

Company Activity

Last active - few days ago


Company Profile

Zurich Services Malaysia Sdn. Bhd.-logo-image

Zurich Services Malaysia Sdn. Bhd.

Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered...