Job Description

SUMMARY:

As the Team Lead of the Business Analyst Team, you will have responsibility to lead the end-to end responsibility for the understanding, analysis & documenting business requirements. Additionally, lead the configuration of products and business rules in the systems. 

You will have a chance to be part of our native project to enable new distribution models. Insurance offerings on this platform will be specifically designed for high levels of automation and straight through processing across the full insurance value chain!

KEY TASKS & ACCOUNTABILITIES:
•    Coach Business Analysts on effective ways of working, usage of templates, completeness and accuracy of requirements etc.
•    Build business requirements templates and processes for reuse across the team
•    Engage with business stakeholders on product & process business requirements 
•    Analyze requirements including identifying gaps in business input.
•    Build in-depth knowledge and expertise on configuration of products and processes in the INSIS system (training will be provided) 
•    Identify opportunities to automate and/or simplify business processes
•    Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
•    Create templates to document product data required to create new products – ie data required for quotations, policies, claims etc.
•    Create templates to document business rules to enable business processes and rules based automation of business processes
•    Review work of business analysts for completeness, accuracy and understandability
•    Work with IT Vendors, partners and internal delivery teams in ensuring pragmatic project delivery.

EXPERIENCE:
•    Prior experience in Insurance as Business Analyst.
•    Prior coding experience (any technology) highly regarded
•    Recent experience in Agile delivery highly regarded
•    Prior experience with writing user stories highly regarded

KNOWLEDGE:
•    Understanding of IT project delivery and agile / DevOps methodologies

SKILLS:
•    Strong documentation skills (Microsoft Excel, Word & Powerpoint)
•    Attention to detail
•    Strong analytical and problem solving skills
•    Ability to understand business requirements in detail.
•    Excellent communication & relationship building skills.
•    Ability to influence people
•    Ability to work across diverse Asian cultures.
 

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified 

Let’s continue to grow together!

• Location(s):  MY - Kuala Lumpur 
• Schedule: Full Time
• Recruiter name: Izzah Saibudin

Job Requirements