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Tech Business Analyst, APAC

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This job is for a Tech Business Analyst in Kuala Lumpur, helping build a modern insurance web app for the Asia Pacific. You might like this job because you’ll drive automation, collaborate with diverse teams, and enjoy a supportive culture!

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Job Description

The Opportunity:
We have an exciting and rewarding opportunity – join us as a Tech Business Analyst to support in building our web application, serving customers in the Asia Pacific Region.

Be a part of a new team that is building a new end-to-end Digital Native Insurance Platform to enable new distribution models. Insurance offerings on this platform will be specifically designed for high levels of automation and straight through processing across the full insurance value chain.

 

Responsibilities:

  • Engage with business stakeholders on product & process business requirements.
  • Analyze requirements including identifying gaps in business input.
  • Identify opportunities to automate and/or simplify business processes.
  • Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
  • Document product data required to create new products – ie data required for quotations, policies, claims etc.
  • Document business rules to enable business processes and rules-based automation of business processes.
  • Configure products, processes, and business rules in the system (extensive training will be provided)
  • Work with IT Vendors, partners, and internal delivery teams in ensuring pragmatic project delivery.

 

Experiences & Skills:

  • Minimum 7+ years of working experience 
  • Prior experience in Insurance as a Business Analyst.
  • Experience with SQL.
  • Prior coding experience (any technology) highly regarded.
  • Recent experience in Agile delivery highly regarded.
  • Understanding of IT project delivery and agile / DevOps methodologies.
  • Strong documentation skills (Microsoft Excel, Word & PowerPoint)
  • Attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to understand business requirements in detail.
  • Excellent communication & relationship building skills.
  • Ability to influence people.
  • Ability to work across diverse Asian cultures.

 

 

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that. 


Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics. 
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture. 

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. 

 

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

 

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified 

 

Let’s continue to grow together!

  • Location(s):  MY - Kuala Lumpur 
  • Remote working: Hybrid
  • Schedule: Full Time
  • Recruiter name: Izzah Saibudin


Job Requirements


Company Benefits

Mental health and wellbeing resources

We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.

Sports & Recreational Club

We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.

Flexible work hours:

We offer flexible working hours to help our employees manage their work and personal commitments.

Hybrid working arrangement

We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Zurich Services Malaysia Sdn. Bhd.-logo-image

Zurich Services Malaysia Sdn. Bhd.

Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered...