Job Description

Training Management & Support Center – General Admin

The incumbent is responsible to manage all admin matters and ensure adherence to compliance for TMDC and responsible to update and organize all training related matters pertaining to Zurich Malaysia.

Job Description

• To coordinate all pre-training related matters i.e. training announcement, communicating & answering queries from sales team & agents, compiling registration nationwide, booking of training room in branches & hotel (if required), preparing attendance manually, preparing training material & courier to branch on-time
• Post training Administration i.e. follow-up on attendance listing, data entry on completion of training & updating CPD's accordingly
• Monitoring e-Learning, e-video completion & updating agents’ system accordingly for CPD (Life & Takaful),
• General admin matters: managing training stock, validating trainer's TARF & IT equipment handling, stationaries
• Liaise with 3rd party for outsourcing efforts i.e. printers, hotel, caterers.
• Liaise with internal and external customers i.e. departments in Zurich, LIAM, Aii, BNM, NAMLIFA, FPAM and MFPC.
• Ensure filing and documentation is up to date.
• Manages any ad-hoc and on-going projects in TMDC i.e. UAT Testing

Requirements:

• A bachelor’s degree from a recognized University specializing in Business Administration / Management, Insurance, Education & related disciplines
• Have at least 2 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales & Marketing
• Good command of spoken and written English & Bahasa Malaysia
• Enthusiastic, self-motivated and passionate
• Detail in work, has a sense of urgency & able to work independently

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Job Requirements