Job Description

Position Responsibilities:
Hiring Objective: Responsible for managing merchandise development, execution, and coordination across Malaysia & Singapore markets to support brand campaigns, customer engagement, and business growth.

Primary Job Responsibilities:

• Manage merchandise roll-out planning and execution to ensure products are available in MYSG stores according to launch timelines.
• Coordinate merchandise allocation, replenishment, and stock movement across outlets to support sales performance.
• Monitor sales performance, inventory levels, and product movement to optimize merchandise assortment planning.
• Handle merchandise pricing setup, price tag coordination, and promotion execution for store launches and campaigns.
• Work closely with Operations and Supply Chain teams to ensure smooth product distribution and stock availability.
• Lead end-to-end merchandise development and execution for lifestyle merchandise, packaging, limited editions, and campaign-related products.
• Coordinate cross-functional collaboration with Marketing, Operations, Supply Chain, QA/QC, and Creative teams to ensure smooth merchandise launches.
• Manage product development timelines from concept, sampling, production, to launch execution.
• Conduct market research, trend analysis, and competitor benchmarking to identify new merchandise opportunities.
• Ensure merchandise launches are aligned with brand direction, campaign objectives, and operational readiness.
• Monitor and control merchandise inventory to minimize overstock, shortages, and aging stock risks.
• Support merchandise sales analysis, forecasting, and promotional planning to drive business growth.
• Maintain merchandise master data, product information, and launch documentation accuracy.

Secondary Job Responsibilities:

• Assist in preparing sales reports, inventory analysis, and merchandise performance tracking.
• Support store roll-out planning, promotional campaigns, and seasonal merchandise launches.
• Coordinate with internal teams on POSM, price tags, product information, and launch materials preparation.
• Support supplier communication, sample arrangement, and product quality follow-up.
• Assist in visual merchandising setup and store display coordination for MYSG outlets.
• Handle ad-hoc merchandise projects and operational support as assigned by management.

Job Requirements

Qualifications & Experiences

• Bachelor’s Degree in Business, Marketing, Retail Management, Merchandising, Industrial Design, or equivalent.
• Minimum 3–7 years of experience in Retail Merchandising, Brand Merchandise, Product Development, or related fields.
• Experience in Retail chain, lifestyle merchandise, FMCG or F&B retail industry is preferred.
• Experience in handling product launches, supplier coordination, inventory planning, and sales analysis will be an added advantage.
• Experience in multi-store or multi-market coordination is preferred.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Strong knowledge in merchandising operations, inventory planning, and product development processes.
• Good analytical, planning, and reporting skills.
• Basic understanding of pricing, promotion planning, and merchandise sales analysis.
• Ability to manage multiple timelines and coordinate across departments in a fast-paced environment.
• Proactive and responsible
• Detail-oriented and organized
• Strong communication and cross-functional collaboration skills
• Results-oriented with strong sense of urgency
• Positive attitude and able to work under pressure
• Good problem-solving and multitasking abilities
• Creative with commercial and business mindset
• Adaptable and able to work in a fast-paced retail environment

a Necessity, not a Luxury 

Skills