Job Description

Position Responsibilities  

• Identify Training Needs by conducting training needs assessments in collaboration with department heads and managers.
• Design and Develop Training Programs by creating, implement, and update training materials, workshops, and e-learning modules tailored to organizational needs.
• Deliver Training Sessions by facilitating training programs, workshops, and seminars for employees at all levels.
• Coordinate Leadership Development Initiatives to support programs aimed at developing future leaders and enhancing leadership pipelines.
• Manage Learning Management System (LMS) and ensuring content is up-to-date and tracking employee participation and progress.
• Monitor and Evaluate Training Effectiveness by gathering feedback, analyze training outcomes, and report on the ROI of L&D programs.
• Foster a Learning Culture by promoting continuous learning through innovative initiatives, such as knowledge-sharing sessions or mentorship programs.
• Assist employees in identifying career development opportunities and creating personalized learning paths.
• Manage assigned L&D Budgets and Resources by ensuring cost-effective use of training resources.
• Stay Updated on Industry Trends by conducting research and incorporate the latest L&D trends, tools, and technologies to enhance training effectiveness.
• Track Training Metrics by maintaining detailed records of training attendance, completion rates, and skills assessments for reporting purposes.
• Collaborate on organizational initiatives that require L&D input or expertise.
• Act as a mentor or coach for employees seeking guidance on career growth or skill enhancement.
• Assist in organizing and managing training-related events such as conferences, team-building activities, and workshops.

Job Requirements

Qualification & Experiences  

• A degree in a relevant field such as hospitality, education, or business, or equivalent experience in corporate training.
• At least 3 years of experience in designing, delivering, and evaluating training programs or any other relevant experience. 
• Possession of a certification in soft skills training and HRD Train-the-Trainer accreditation is an added advantage.
• Hands-on experience managing LMS platforms, including creating content and tracking employee progress.
• Proven expertise in developing training materials, modules, and curriculums tailored to organizational needs.
• Experience in leading workshops, seminars, or group training sessions for employees at various levels.
• Experience in delivering or coordinating training programs focused on leadership, communication, and other soft skills.
• Exposure to creating and managing career development plans or succession planning initiatives.
• Experience working with HR or department heads to align training with performance improvement strategies.
• Experience in analyzing training effectiveness through metrics and preparing comprehensive reports.
• Knowledge of adult learning theories and instructional design principles.
• Excellent project management and organizational skills.
• Strong interpersonal and communication skills.

 a Necessity, not a Luxury  

Skills