Job Description

Position Responsibilities 

• Daily Operational Monitoring:Overseeing day-to-day operations to ensure smooth functioning and adherence to standards.
• Team Supervision and Coordination:To ensure that BDA team members work together effectively to achieve department goals and deliver quality results.
• Performance Assessment and Feedback: Evaluating team performance and providing constructive feedback to drive improvement and development.
• Implementing and Maintaining Operational Procedures:Establishing and enforcing operational protocols to maintain efficiency and consistency.
• Training and Development of Team Members:Providing guidance and resources to support the growth and advancement of team members in their roles.
• Regular Reporting to the Manager:Communicating operational updates and performance metrics to the manager to facilitate informed decision-making.
• Contract Management: Prepare, review, and summarize tenancy agreements for retail outlets, ensuring accuracy and adherence to company policies and legal requirements. 
• To monitor the renewal timeline as stipulated in the agreement, summarize the yearly renewal report, to prepare and serve renewal notice to the landlord on time.
• Utilities application: Monitor and track utilities applications and payments for all retail outlets, ensuring timely collection and accurate record-keeping. Coordinate with tenants and finance department to address any payment issues or concerns promptly. Oversee the payment of utility bills for retail outlets, ensuring prompt settlement and maintaining records of payments.
• Project Management: Work closely with Business Development, Design & Build, Operations, Marketing and Finance department to ensure respective projects or new outlet are delivered in timely and effective manners.
• Business operation support: Handle inter-department liaisons for matters pertaining to collection of deposits, outstanding payments, business license, insurance, and operations related matters.
• Liaison with the local authorities and coordination with developers or landlords, architects, consultant if necessary.
• Assist in analyzing and monitoring outlet sales and overall performance.
• Assist BDA Manager to develop efficiency and effectiveness of all Team Members. Prepare monthly reports of BDA department progress and achievements.
• To perform every other duty as assigned by superior or management to meet organizational needs.

Job Requirements

Qualifications & Experience 

• Candidate must possess at least a Diploma /Degree holder in any discipline or SPM/STPM/IGCSE or equivalent qualification.
• At least 3 years of working experience in the related field is required for this position.
• Able to read and analysis of Agreement terms and conditions.
• Good business writing skill, able to write business letter and minutes of meeting.
• Familiar with Microsoft Excel, Words, Power Point.
• Highly dependable and trustworthy
• Self-f-motivated and able to work under pressure with tight deadlines.
• Proactive and self-motivated. 
• Detail-oriented and meticulous. 
• Strong problem-solving and decision-making abilities. 
• A team player, ability to work collaboratively and maintain positive working relationships. 
• Adaptability and flexibility in managing changing priorities. 
• Excellent verbal and written communication skills. Strong work ethic and commitment to meeting deadlines.

 a Necessity, not a Luxury   

Skills