Job Description

Position Responsibilities:

Fulfilment Process Management:

• Ensure accurate and timely processing of customer orders, including order entry,verification, and allocation.
• Monitor inventory levels, identify potential shortages or surpluses, and coordinate withrelevant departments to ensure adequate stock levels.
• Oversee the picking and packing of orders, ensuring accuracy and efficiency.
• Coordinate with shipping carriers to ensure timely and cost-effective delivery of orders.
• Implement and maintain quality control measures to ensure the accuracy and integrity oforders.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Address and resolve any issues or problems that arise during the fulfilment process.
• Track key performance indicators (KPIs) and provide regular reports on fulfilmentperformance.
• Ensure compliance with company safety policies and procedures.

Job Requirements

Qualification and Requirements:

• Degree holder Business, Supply Chain or equivalent
• Possess intermediate Microsoft Excel skills to manage day-to-day tasks.
• Minimum 2 years of experience in Supply Chain (order management / fulfilment / logistics)
• Experience to operate Oracle NetSuite will be an added advantage.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and build strong relationships with internal and external stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proactive and constantly have a desire to learn and find ways to improve the existing processes.

a Necessity, not a Luxury 

Skills