Job Description

Position Responsibilities

1. Account Management & Sales Growth

• Customer Business Planning: Assist in managing CVS accounts by providing market or outlets insight, sales reporting and other operation information.
• Promotion Planning & Execution: Audit key monthly activities and share POSM with CVS accounts according to the planned timeline.
• Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level. Identify potential growth areas, opportunities and address immediate concerns.
• Payment & Claims Coordination: Monitoring payment status, validating customer claims and ensuring timely submission to Finance.

2.Operational & Administrative Support

• Maintain strong relationships with CVS accounts to ensure smooth collaboration.
• Support the execution of trade marketing activities, promotions and resolving customer complaints.
• Prepare reports, presentations and sales data analysis for decision-making.
• Conduct market research and competitor analysis to identify growth opportunities.
• Update sales forecasts based on market trends, sales performance and account feedback.

3.Other Job Authorities

• Negotiate promotions and trade terms within the approved budget.
• Recommend action plans to drive account growth and enhance operational efficiency.
• Liaise with internal teams to address key account needs and resolve operational challenges.
• Coordinate with business partners on stock orders, deliveries and promotional activations.

Job Requirements

Qualification and Experience

• Diploma/Bachelor’s degree in business, Marketing or a related field.
• At least 1 year of experience in sales or the FMCG industry.
• Strong ability to manage and negotiate with key accounts.
• Ability to analyze sales data and generate actionable insights.
• Excellent verbal and written communication skills.
• Ability to work cross-functionally with different departments.
• Quick thinking and solution-oriented mindset.
• Proficiency in Excel, PowerPoint and reporting tools.
• Fluency in English is an added advantage.
• Fresh graduates are welcome to apply

a Necessity, not a Luxury

Skills