Job Description
Position Responsibilities
- Account Management & Sales Growth
- Customer Business Planning: Assist in managing CVS accounts by providing market or outlets insight, sales reporting and other operation information.
- Promotion Planning & Execution: Audit key monthly activities and share POSM with CVS accounts according to the planned timeline.
- Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level. Identify potential growth areas, opportunities and address immediate concerns.
- Payment & Claims Coordination: Monitoring payment status, validating customer claims and ensuring timely submission to Finance.
2.Operational & Administrative Support
- Maintain strong relationships with CVS accounts to ensure smooth collaboration.
- Support the execution of trade marketing activities, promotions and resolving customer complaints.
- Prepare reports, presentations and sales data analysis for decision-making.
- Conduct market research and competitor analysis to identify growth opportunities.
- Update sales forecasts based on market trends, sales performance and account feedback.
3.Other Job Authorities
- Negotiate promotions and trade terms within the approved budget.
- Recommend action plans to drive account growth and enhance operational efficiency.
- Liaise with internal teams to address key account needs and resolve operational challenges.
- Coordinate with business partners on stock orders, deliveries and promotional activations.
Job Requirements
Qualification and Experience
- Diploma/Bachelor’s degree in business, Marketing or a related field.
- At least 1 year of experience in sales or the FMCG industry.
- Strong ability to manage and negotiate with key accounts.
- Ability to analyze sales data and generate actionable insights.
- Proficiency in Excel, PowerPoint and reporting tools.
- Excellent verbal and written communication skills.
- Ability to work cross-functionally with different departments.
- Quick thinking and solution-oriented mindset.
- Converse well in English. Mandarin or Cantonese will be added advantage.
a Necessity, not a Luxury
Skills
Fast Moving Consumer Goods
Key Account Management
Relationship Management
Trade Marketing
Company Benefits
Employee Discount
Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.
Employee Perk Programmes
Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.
Health and Wellness
Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.
Career Development
Job training and continuing education help to fuel employee career growth.
Extension Leave Benefits
Provide more generous with their leave days. We have more than 6 other types of leave!
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
ZUS COFFEE
For many, coffee is a daily need. Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.We started ZUS Coffee to change this perception.With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.a...