Job Description

Position Responsibilities:

• Design and develop end-to-end learning solutions using instructional design methodologies and adult learning principles.
• Lead the development of blended learning experiences, including digital learning, classroom facilitation materials, performance support tools, and assessments.
• Conduct learning needs analysis in partnership with business stakeholders to identify capability gaps and recommend appropriate learning interventions.
• Translate complex operational and business information into clear, engaging, and learner-centric content.
• Collaborate with SMEs to validate technical accuracy while ensuring content meets instructional and learner experience standards.
• Manage the review, revision, and governance of learning materials to ensure content remains current, relevant, accessible, and aligned with organisational standards.
• Evaluate learning effectiveness through learner feedback, assessment results, business metrics, and post-implementation reviews, recommending continuous improvements where required.
• Leverage learning technologies, multimedia tools, and emerging instructional design practices to enhance learner engagement and digital learning experiences.
• Support strategic learning and capability development initiatives, contributing to the continuous evolution of the organisation's learning ecosystem.

Secondary Job Responsibilities:

• Lead and manage multiple learning and development projects simultaneously, ensuring deliverables are completed within agreed timelines, scope, and quality standards.
• Partner with business stakeholders to gather requirements, validate learning needs, and ensure learning solutions are aligned with organisational goals and operational priorities.
• Provide consultation, guidance, and coaching to team members and cross-functional stakeholders on instructional design methodologies, learning strategies, and best practices.
• Collaborate with Digital Learning and Technology teams to implement, maintain, and optimise learning content across Learning Management Systems (LMS) and other digital learning platforms.
• Design and implement learning evaluation strategies, including assessments, learner feedback, and performance metrics, to measure learning effectiveness and drive continuous improvement.
• Establish and maintain governance of learning assets by managing a centralised repository, ensuring all learning materials remain accurate, current, version-controlled, and easily accessible.
• Research, evaluate, and recommend innovative learning technologies, instructional approaches, and industry best practices to enhance learning experiences and organisational capability.
• Support strategic learning initiatives and perform additional responsibilities as assigned by the reporting manager or Management.

Job Requirements

Experience & Qualifications

• Bachelor's degree in instructional design, educational technology or any related fields.
• 2-5 years of experience in instructional design or related fields such as curriculum development or technical writing.
• Proficiency in e-learning authoring, multimedia design, or other applicable multimedia designing tools.
• Experience applying instructional design principles.
• Experience creating graphics, animations, and other multimedia elements to enhance the learning experience.
• Experience integrating learning content with an LMS or other technology platforms.
• Experience managing multiple projects simultaneously and working with a team to meet deadlines.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Ability to plan and execute video shoots and perform video editing for learning purposes; able to handle video shooting tools.
• Strong written and verbal communication skills.
• Behavioural traits: strong team player, meticulous attention to detail, adaptability to changing requirements and technology, creative problem-solving, and excellent time management.

 a Necessity, Not a Luxury. 

Skills