Job Description

 Position Responsibilities  

•  Lead and manage employee relations strategies, including conflict resolution, employee concerns, and disciplinary procedures, ensuring fairness, consistency, and compliance with internal policies and local employment laws.
•  Act as a trusted advisor to management and employees, promoting open communication, psychological safety, and engagement.
•  Drive and champion company culture initiatives in alignment with organizational values, vision, and mission.
•  Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
•  Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
•  Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
•  Partner with internal stakeholders (e.g., Talent Acquisition, Learning & Development, Operations) to ensure culture is embedded across the employee lifecycle.
•  Support the development and execution of performance management frameworks that promote continuous feedback, accountability, and development.
•  Assist in managing the annual performance review cycle and performance improvement plans (PIP).
•  Handle industrial relations matters, including liaising with government bodies, attending labor office meetings, and supporting union or collective agreement matters if applicable.
•  Ensure compliance with statutory and regulatory requirements related to employee discipline, grievances, terminations, and workplace investigations.

Job Requirements

 Qualification & Experiences  

•  Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
•  Minimum 6–8 years of HR experience, with at least 3 years in employee relations, culture development, or HR business partnering.
•  Strong knowledge of Malaysian employment laws, industrial relations practices, collective bargaining agreements, and employment regulations.
•  Experience in driving employee engagement programs and managing performance management cycles is an added advantage.
•  Experience working in fast-paced, growth-stage, or multi-site organizations.
•  Bilingual proficiency in English and Bahasa Malaysia.
•  Excellent analytical skills and the ability to analyze and interpret data.
•  Strong attention to detail and the ability to maintain accurate records.
•  Ability to handle sensitive and confidential information with integrity and professionalism.
•  Excellent interpersonal and communication skills with the ability to influence and build trust at all levels.
•  Passionate about people and culture, with a proactive mindset to drive change and foster engagement.
•  Strong problem-solving, conflict resolution, and facilitation skills.

a Necessity, not a Luxury

Skills