Job Description

Job Responsibilities:

• Projoject Deliverables & Solidification: Collaborate directly with the respective pillar's lead together with project managers to evaluate initiatives from various business pillars,translating them into a cohesive, actionable technology roadmap and projects.
• Agile Backlog Prioritization: Translate core business opportunities into structured, agile deliverables. 
• Manage and continuously prioritize the initiative backlog based on strategic business value, delivery dependencies, and changing operational priorities.
• Strategic Initiative & Value Assessment: Evaluate cross-functional proposed initiatives to pinpoint high-ROI technology solutions that drive operational growth and efficiency.Translate these core business opportunities into structured, agile deliverables within the PMO backlog, ensuring strict adherence to delivery governance.
• Requirements Elicitation: Facilitate requirement-gathering workshops to translate ambiguous business needs into comprehensive epics, user stories, and clear acceptancecriteria.
• Process Mapping & Gap Analysis: Conduct deep-dive "As-Is" and "To-Be" process mapping. Propose viable technology solutions, specifically looking at how AI tools can eliminate operational bottlenecks and systemic gaps across departments.
• Vendor Management & Validation: Evaluate third-party softftware vendors to ensure fit for-purpose integrations. Post-development, validate vendor deliverables against documented business requirements to ensure they meet PMO quality standards before testing.
• AI-Assisted Analysis: Leverage modern AI tools (e.g., Claude,Gemini,chatGPT and others LLMs) to accelerate requirement gathering, simple data analysis, and documentation processes.
• Cross-Functional Communication: Act as the central communication bridge betweennon-technical business units and technical execution teams, proactively resolving conflicting requirements/blockers.
• Quality Assurance & Post-Live Adoption: Oversee the User Acceptance Testing (UATAT) phase to ensure strict compliance sign-off and alignment with business requirementsbefore deployment. Post-deployment, actively monitor system adoption metrics and user feedback to guarantee a successful operational handover and long-term value realisation.
• Business Risk & Ethics Identification: Proactively identify
• potential project risks, scopecreep, and operational dependencies. Ensure data privacy and ethical guidelines areconsidered when scoping a project or any AI initiatives.
• Post-Implementation Review: Co-facilitate structured project post-mortems focusing on requirement accuracy and business value realized, feeding lessons learned back into thebacklog.
• Delivery Maturity: Contribute to building the Delivery Excellence operating model overtime by standardizing requirement gathering templates, workflow documentation and governance best practices.

Job Requirements

Qualifications and Requirements:  

• Experience: 3 to 6 years of proven experience as a Business Analyst in a highly agile,cross-functional environment.
• Methodology: Solid understanding of Agile/Scrum frameworks and experiencefunctioning within a structured PMO governance model.
• AI Literacy: Good understanding of current AI trends (Generative AI, automation algorithms etc..) and practical experience utilising AI tools to enhance business analysisworkflows.
• Technical Proficiency: Expert in requirement mapping, workflow modelling, and projecttracking softftware (e.g., Jira, Visio, Draw.io).
• Communication: Exceptional stakeholder management skills with the ability to pushback constructively and align differing departmental priorities.
• Advantageous: Professional certifications such as CBAP or PMI-PBA.

Skills