Job Description

 Position Responsibilities

Administrative Support (Primary Focus)

• Take full ownership of all departmental documentation, filing, trackers, contracts, proposals, and internal folders.
• Manage partnership email inboxes and enquiries for MY/Y/SG/A/APAPAC, ensuring timely responses and follow-through.
• Prepare meeting minutes, follow-up action items, and ensure deadlines are tracked and closed.
• Assist with calendar management, scheduling, and arranging internal/external meetings.

Operational Support for All Markets

• Support daily operational needs of the Strategic Partnership team (MY/Y/SG/A/APAPAC).
• Coordinate internally with Marketing, Ops, Tech, Finance, and Outlets for day-to-day tasks.
• Ensure execution materials (documents, templates, pack lists, KVKVs) are accurate and ready.
• Assist in updating SOPs, workflow checklists, and team processes.

Backend Management & Promotion Code Creation

• Create and manage promotion/voucher codes, tagging, backend configurations, and redemption logic setup.
• Perform thorough QA checks to ensure promotional mechanics work accurately before launch.
• Track all promo codes, expiry dates, utilization, and voucher reporting.
• Coordinate closely with Tech/Marketing to ensure backend readiness for all campaigns.

Sponsorship & Ordering Coordination

• Handle sponsorship enquiries, requests, and fulfilment across MY/Y/SG/A/APAPAC.
• Coordinate ordering, stock checks, item preparation, delivery arrangements, and logistics.
• Manage paperwork related to sponsorships—including forms, approvals, and supporting documents.

Reporting & Tracking

• Maintain weekly partnership trackers, campaign logs, sponsorship sheets, and overall team dashboards.
• Support basic campaign reporting by extracting redemption data, invoice details, and performance numbers.
• Prepare internal summaries for partnership team updates.

On-Ground Event & Activation Support

• Assist during corporate events, partnership activations, sponsorship days, and road shows when needed.
• Prepare event materials, setup logistics, and support on-site operations.
• Ensure brand consistency and smooth execution during events.

Job Requirements

 Key Requirements

• 1‒3 years of experience in administration, operations, or marketing support with a background in Business Administration.
• Proven experience in handling Company Secretarial (COSEC) matters and proficiency with platforms such as MyData SSM, LHDN, and MySST.T.
• Ability to analyze Annual Financial Statements (AFS) to verify revenue, paid-up capital, and other key metrics.
• Comfortable managing backend systems, complex spreadsheets, and digital promo code setups.
• Highly detail-oriented with the ability to manage multiple tasks, documentation, and communications simultaneously.
• A strong mindset of accountability and reliability, with the ability to anticipate team need sand solve problems independently.
• Willingness to travel and provide on-ground support for events as required.

a Necessity, not a Luxury 

Skills