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Regional Specialist, Employee Experience & Internal Communication

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AI-generated summary

  • Run regional employee experience and comms: campaigns, events, intranet, engagement tracking.
  • Join a culture-first team strengthening ZUS values and employer brand regionally.
  • Lead regional programs, partner with P&C, shape the employee journey!

Undisclosed

Subang Jaya, Selangor

Job Description

Position Responsibilities

The role is responsible for supporting the design, coordination, and execution of regional employee experience and internal communication initiatives that foster engaging, connected, and high-performing workplace. The role partners with all P&C teams and business stakeholders deliver consistent employee experiences, strengthen organizational culture, and enhance communication across the region.

  • Coordinate and execute regional employee experience initiatives that promote engagement- BOTZ, ZAN, Regional events, reinforce the ZUS’ culture and values, and enhance the overall employee journey and ZUS employer branding.
  • Develop, coordinate and deliver internal communication campaigns, newsletters, announcements, and communication materials that keep employees informed, engaged, and aligned with business priorities.
  • Plan and coordinate employee engagement, recognition, wellbeing, diversity and inclusion, and culture initiatives, while monitoring participation and recommending improvements.
  • Support the planning and execution of regional People & Culture programmes, including town halls, onboarding activities, leadership events, appreciation initiatives, learning campaigns, and corporate employee events.
  • Maintain and continuously improve employee communication platforms and communication framework, including the intranet-Lark Moments, Workplace and etc and other digital channels in ZUS, ensuring content is current, engaging, and aligned with regional communication standards.
  • Track employee engagement results, communication effectiveness, participation rates, and employee feedback, preparing regular reports and insights to support continuous improvement.
  • Work closely with Regional and Country P&C teams to localize regional initiatives, coordinate implementation, gather employee feedback, and share best practices to ensure a consistent employee experience while respecting local business and cultural requirements.

Job Requirements

 Qualification and Experience

  • Bachelor’s degree in HR, Business, Psychology, Public Relations, Corporate Communications or related field.
  • 5-7 years in Employee Experience, Internal Communications, Employer Branding, Corporate Communications or HR engagement roles, preferably within a regional or multi-site organization.
  • Has worked in F&B, retail, FMCG or fast growth multi country business.
  • Experienced in facilitation of all employees to senior leadership team engagement activities.

Skills & Knowledge

  • Good commercial understanding, campaign/event management, audience segmentation and demonstrate strong appreciation difference communication channels to disseminate internal information within the right timing.
  • Advanced internal communications, creative thinker, storytelling, executive messaging and communication planning.
  • Strong writing, editing and content creation skills which is business relevant in ZUS way.
  • Resilience and adaptability in a fast-paced, matrixed environment.
  • Strong collaboration & community building to drive strong cross countries engagement effectively.
  • Matured time management skills; able to manage multiple roles and priorities across different geographies.
  • Results-focused, proactive, and able to take ownership of projects from strategy to execution.

a Necessity, not a Luxury 


Skills

Internal Communications
Employee Engagement
Employee Communications

Company Benefits

Employee Discount

Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Perk Programmes

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee.

Health and Wellness

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Career Development

Job training and continuing education help to fuel employee career growth.

Extension Leave Benefits

Provide more generous with their leave days. We have more than 6 other types of leave!


Additional Info

Experience Level

4 - 7 Years of Experience

Career Level

Senior Executive

Job Specialisation


Company Profile

ZUS COFFEE-logo-image

ZUS COFFEE

For many, coffee is a daily need. Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.We started ZUS Coffee to change this perception.With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.a...