Job Description

Lead and oversee the Corporate Administration & Strategy function by managing operations, supervising team members, administering contracts, driving workplace and transformation initiatives, and improving internal processes to ensure operational efficiency, governance compliance, cost optimisation and a positive workplace environment. Acts as the focal point for administration governance, strategic workplace initiatives and continuous improvement, ensuring effective execution of departmental objectives through team leadership and cross-functional collaboration.

Primary Job Responsibilities:

• Lead, supervise and develop the team by managing workload distribution, setting performance expectations, monitoring service delivery standards, coaching team members and ensuring operational objectives are achieved efficiently and effectively.
• Establish contract governance framework and manage the end-to-end contract lifecycle by overseeing contract administration, renewal planning, compliance monitoring, service level adherence and maintaining effective contract governance practices.
• Plan, coordinate and oversee workplace renovation and space optimisation projects to ensure efficient utilisation of resources, alignment with business requirements, compliance with regulatory standards, and successful project delivery within approved timelines and budgets.
• Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction scoring and identifying opportunities to improve GA service delivery.
• Drive continuous improvement by developing, reviewing, and standardising policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
• Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organisational sustainability objectives and reporting requirements are met.
• Lead and coordinate transformation initiatives, automation projects, digitalisation efforts, process enhancement programs and strategic improvement projects across the team.

Secondary Job Responsibilities:

• Provide oversight and guidance to the administration team in managing front office operations, visitor management, travel and accommodation arrangements, courier services, office supplies, support services and other day-to-day administrative functions to ensure seamless business operations.
• Oversee vendor performance, procurement governance compliance, asset management and administrative support activities to ensure cost-effective service delivery, proper resource utilisation and adherence to company policies and procedures.
• Support the management of centralized information systems, document control processes, corporate records and compliance-related administrative requirements to ensure information consistency and readiness.

Job Requirements

Job Qualifications & Experience:

• Bachelor's Degree in Business Administration, Management, Corporate Administration, Facilities Management, Engineering or related discipline.
• Minimum 5 years relevant experience in General Affairs, Administration, Facilities Management or Corporate Services.
• Experience in leading teams or supervising employees.

Skills & Knowledge:

• Budgeting
• Contract management
• Facilities management
• Project management
• Vendor management
• Procurement governance
• Space planning
• Change management
• Tech and system literacy
• Process improvement

Behavioural Traits:

• Ability to guide, support and develop team members effectively.
• Takes accountability and follows through on commitments.
• Clear communication and ability to build positive working relationships.
• Problem identification and practical solution implementation.
• Effective prioritisation and deadline/resource management.
• Positive response to change and shifting business needs.
• Proactive identification of improvement opportunities.
• Collaborates effectively across teams and functions.

 a Necessity, not a Luxury
 

Skills