Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Position Responsibilities</strong></p>
<ol>
<li><strong>SLA Review &amp; Cost Monitoring:</strong></li>
</ol>
<ul>
<li> Regularly review SLA base rates to ensure they align with company standards and market trends.</li>
<li> Timely update vendor agreements to reflect current terms, conditions, and pricing structures.</li>
<li>Monitor and track all cost base rates to ensure compliance with approved budgets and SLA terms.</li>
<li>Identify and address any discrepancies or cost deviations in vendor agreements.</li>
</ul>
<p><strong>2. Procurement Support:</strong></p>
<ul>
<li>Raise and process purchase orders (POs) for maintenance requirements and secure necessary approvals.</li>
<li>Source and procure spare parts, tools, and services required for maintenance and repair tasks.</li>
<li>Maintain inventory of critical spare parts to ensure availability for preventive and corrective maintenance.</li>
</ul>
<p><strong>3. Vendor &amp; Supplier Coordination:</strong></p>
<ul>
<li>Liaise with vendors and suppliers to obtain quotations, negotiate pricing, and finalize orders.</li>
<li>Track and follow up on purchase requests, delivery orders, and invoices to ensure timely completion.</li>
<li>Monitor vendor performance and ensure compliance with service agreements.</li>
</ul>
<p><strong>4. Cost Management &amp; Reporting:</strong></p>
<ul>
<li>Maintain detailed records of repair, maintenance, and procurement costs.</li>
<li>Conduct cost analyses </li>
<li>Prepare periodic reports on maintenance expenses and provide insights to management for budget planning.</li>
<li>Review Base rate</li>
</ul>
<p><strong>5. Record Keeping &amp; Documentation:</strong></p>
<ul>
<li>Organize and maintain records of all POs, quotations, invoices, and maintenance logs.</li>
<li>Update databases with accurate cost and resource allocation information for tracking and auditing purposes.</li>
<li>Ensure compliance with company policies regarding documentation and financial records.</li>
</ul>
<p><strong>6. Operational &amp; Team Support:</strong></p>
<ul>
<li>Collaborate with the maintenance team to ensure they have the resources needed to address repairs and preventive maintenance tasks efficiently.</li>
<li>Expedite urgent requests for high-priority maintenance issues.</li>
<li>Support the analysis and resolution of recurring issues by tracking patterns and providing datainsights.</li>
</ul>
<p><strong>7. Preventive Maintenance Coordination:</strong></p>
<ul>
<li>Assist in planning and scheduling preventive maintenance activities by ensuring the availability of parts and resources.</li>
<li>Track preventive maintenance tasks and costs to identify opportunities for efficiency improvements.</li>
</ul>

This job is a Service Coordinator, where you help manage costs and vendor relations for maintenance needs. You might like this job because you’ll work with cool tech tools and directly impact how efficiently a team operates!

Budgeting

Cost Control

Record Keeping

Position Responsibilities



-SLA Review and Cost Monitoring:




- Regularly review SLA base rates to ensure they align with company standards and market trends.


- Timely update vendor agreements to reflect current terms, conditions, and pricing structures.


-Monitor and track all cost base rates to ensure compliance with approved budgets and SLA terms.


-Identify and address any discrepancies or cost deviations in vendor agreements.

2. Procurement Support:



-Raise and pro...

Service Coordinator

ZUS COFFEE

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ZUS COFFEE