Job Description

Position Responsibilities

• Perform basic carpentry, painting, plumbing, and electrical repair works.
• Troubleshoot and repair breakdowns in a timely and cost-effective manner.
• Provide first-level support and troubleshooting to outlet teams for urgent repair issues.
• Respond promptly to outlet service calls and ticket requests (via system or WhatsApp/phone).
• Ensure minimal downtime and disruption to store operations during maintenance activities.
• Maintain accurate service logs of repair and maintenance work done at each outlet.
• Manage and track accessories/tools/spare parts inventory and usage.
• Ensure all work is conducted safely and in accordance with JKKP/DOSH regulations.
• Perform any ad-hoc duties as assigned by management (if any). 

Job Requirements

 Qualification and Experience

• Candidates must possess at least a minimum SPM certificate.
• Certificate or Diploma in Mechanical, Electrical, or Building Maintenance or with PW4 certificate or related field is added advantage.
• Minimum 1–3 years’ experience in maintenance or facilities support, preferably in F&B/retail industry.
• Basic knowledge of electrical, plumbing, and small fix. Familiarity with food & beverage equipment is an added advantage (e.g. coffee machine, chiller, freezer).
• A valuable team player and able to work independently.
• Good command of both written and spoken English and Malay.
• Willing to travel across outlets within assigned regions (within Malaysia).
• Able to work on weekends, public holidays, and respond to emergency repairs when needed.
• Possess own transport (motorcycle or car).

a Necessity, not a Luxury 

Skills