Job Description

Job Description

Ready to make your mark? Join a pioneering Australian telecommunications provider and help deliver trusted, carrier-grade communication solutions that connect millions of people and businesses every day.

The Opportunity

The client’s purpose is to the change the game and to be the telco people love. As a Systems Engineer, you'll support this by maintaining and evolving the company’s compute and storage infrastructure; ensuring the environments are secured, reliable, scalable and ready for the next generation of communication services.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“Working here feels meaningful — we help deliver products that millions of rely on daily, and the team genuinely supports you to grow.” - Senior Developer, ASW Philippines.

What You’ll Do

• Take ownership of critical infrastructure platforms, ensuring high availability, performance, and reliability across production environments.
• Drive system upgrades, patching, maintenance, and new technology implementations with minimal disruption to customers and business operations.
• Troubleshoot and resolve complex production issues, leveraging your expertise to diagnose root causes and deliver lasting solutions.
• Build, enhance, and automate secure, scalable infrastructure using Infrastructure-as-Code and modern engineering best practices.
• Play a key role in modernizing on-premises virtualization environment and shaping the future of the company’s technology landscape.
• Partner with stakeholders across the business, contribute to change reviews, and champion continuous improvement initiatives that strengthen systems and processes.
• Share knowledge and make a meaningful impact by fostering a collaborative culture while supporting the company’s sustainability goals.

Key Criteria

• Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent practical experience.
• At least 2 years' experience in a Systems Engineer or Systems Administrator role.
• Linux (RHEL, Ubuntu, Rocky Linux, CentOS) and/or Windows administration experience, including deployment, automation, performance tuning, resource management, and on-premises systems support.
• Hands-on experience with scripting and automation using Bash, Python, PowerShell, JSON, and YAML.
• Exposure to Git, GitLab/GitHub, CI/CD pipelines, and Infrastructure-as-Code practices would be a great advantage.
• Experience supporting virtualization platforms such as VMware vSphere, Oracle OLVM, VMware/KVM is a plus point!
• Understanding of enterprise infrastructure, including backup and disaster recovery, networking fundamentals (TCP/IP, VLANs, routing, switching, VPNs, firewalls) is good to have.
• Familiarity with monitoring/observability tools such as Grafana, Prometheus, or Nagios would be a good advantage.
• A proactive and collaborative mindset with strong communication and problem-solving skills, the ability to maintain technical documentation and participate in an after-hours on-call roster.

Work setup:

• Kuala Lumpur (Mid Valley City): Malaysian hours (8:30 AM – 5:30 PM MYT) Hybrid work setup (twice a month onsite).

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Job Requirements