Job Description

Want to turn product energy into genuine smiles and sales? Join our team working with us at AUSH MILBY GROUP SDN BHD, a retail brand bringing products to customers both in-store and online with a friendly, practical approach.

As a Live Host you will build engaging live shows and scale our online presence, creating honest product stories that convert viewers into returning customers.

Your Growth & Impact

• Accelerate your on-camera skills with regular hosting practice and coaching from our marketing lead.
• Expand your network by collaborating with product, merchandising, and customer support teams.
• Build a measurable track record by owning live metrics like conversion and viewer retention each week.
• Position yourself for roles in e-commerce or digital marketing as you grow your portfolio of hosted sessions.

Job Requirements

Responsibilities

On-Camera Hosting & Content

• Plan and host live sessions that showcase products clearly and authentically.
• Write short scripts and product highlights to keep shows focused and fast-paced.

Sales & Customer Engagement

• Drive live sales by answering viewer questions, demonstrating products, and closing offers.
• Maintain a friendly, helpful tone while handling objections and encouraging repeat purchases.

Coordination & Reporting

• Coordinate with merchandising and logistics to confirm product availability and smooth fulfilment.
• Track session metrics like conversion, average order value, and viewer retention, then share concise reports.

Requirements

Qualifications & Experience

• Minimum 2 years experience in live hosting, retail sales, e-commerce, or similar customer-facing roles.
• Secondary school certificate or diploma preferred.

Hard Skills & Knowledge

• Strong on-camera presentation and product demonstration skills.
• Familiarity with live platforms such as Facebook Live, Shopee Live, or TikTok Shop, plus basic video tools.
• Basic sales tracking and reporting skills, comfortable using simple spreadsheets.

Soft Skills & Qualities

• Excellent verbal communication in English and Bahasa Malaysia, warm and customer-focused.
• Energetic, adaptable, and open to feedback for continuous improvement.
• Willing to work flexible hours including weekends and evenings as needed.

Skills