Job Description

• Responsible for calling customers to remind customers on making payment on time and payment due.
• Negotiate with customer to make repayment arrangement.
• Explain and clarify with customer on non-payment issues.
• Ensure the accounts are follow up completely and in timely manner.
• To achieve monthly collection target set by the company.
• Possess excellent customer orientation skills.
• Any other duties assigned by superior from time to time.

Job Requirements

• Candidate must possess at least professional certificate, Diploma in Finance/Accountancy/Banking, Law, Business Studies/Administration/Management, Commerce or equivalent.
• Preferably candidate who has experience in debt collections, as a call agent from call center, provide customer service, perform inbound or outbound calls and so on.
• Required skill(s): Customer service skill, calling skills
• Required language(s): Bahasa Malaysia, English

Skills