Job Description

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.Responsibilities:Provide professional analytical expertise relating to fraud prevention and loss controlAnalyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patternsPerform complex data validation independently and make recommondations to portfolio manages based on data availability and analysisResolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement effortsIntegrate in-depth specialty area knowledge with a solid understanding of industry standards and practicesProvide informal guidance or on the job training to new team members as neededEnsure quality and timeliness of services provided, to support own team and closely related teamsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:4–6 years of experience in fraud analytics, fraud risk operations, or MIS reporting within banking, fintech, or payment services.Strong hands-on skills in SQL, Excel, and at least one analytics or scripting tool (e.g., Python, R, SAS).Experience with fraud detection platforms or rule engines (e.g., Actimize, Falcon, SAS, or equivalent).Familiarity with BI tools such as Tableau, Power BI, or similar is preferred.Consistently demonstrates clear and concise written and verbal communicationEducation:Bachelor’s degree/University degree or equivalent experience------------------------------------------------------Job Family Group: Operations - Services------------------------------------------------------Job Family:Fraud Operations------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster. Apply (opens in new window) Save

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