Loans Operations Analyst 1, Mandarin Speaking

Citi

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This job is for a Loans Operations Analyst 1 who speaks Mandarin. You might like this job because it involves processing loans, solving problems, and interacting with customers, all while ensuring smooth operations in a dynamic financial environment.

Undisclosed

Kuala Lumpur, Kuala Lumpur, Malaysia, Kuala Lumpur

Full-Time

Job Description

This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.

Activities will include independently processing and closing loans within a complex loan operations environment

Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstanding balances/claims.

Supports an expansive and/or diverse array of products (risk and control) /services.

Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.

Make recommendations to management to support process improvement.

Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.

Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.

Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies

Timely management and escalation of all inquiries and issues related to loan processing

Has direct interaction with external customers to disseminate or explain information

Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

Demonstrates an excellent knowledge of Bank related systems.

Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity

Individuals at this level exhibit executional capabilities

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Requirements

Company Benefits

Be Well, Take Time Off

We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Live Well, Stay Healthy

Provides programs and services for your physical and mental well-being

Paid Parental Leave

Paid Parental Leave Policy to include Citi employees around the world.

Save Well, For Now and Your Future

We empower our employees to manage their financial well-being and help them plan for the future.

Support Your Community

Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Keep Learning

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Financial Services & Banking

HR Operations (Payroll, Admin, Office Management)

Pre-Sales / IT Business Analyst / Business Intelligence

Company Profile

Citi

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the...