Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Issuer & Investor Services Operations, supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Sr Vice President, Funds Change - Senior Program Lead / Site Lead (Hybrid) (Internal Job Title: Operations Core Project Group Manager - C14) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

We’re currently looking for a high caliber project professional to join our team as Senior Program Manager in Fund Operations Change (part of Investor Services) - consolidated function across Middle Office, Fund Accounting and Transfer Agency.

Senior Program Manager is accountable for management and delivery of Fund Operations components of complex portfolio of projects.
Book of work may include global and regional (APAC) Technology-related and internal transformation initiatives, as well as mandatory, regulatory or client projects. Role includes high level of exposure to clients, Product, Technology and Operations’ senior stakeholders.

Additionally - role holder will act as Funds Change site lead for our Kuala Lumpur/Malaysia footprint.

In this role, you’re expected to:

• Manage and drive day-to-day delivery of multiple programs, incl. planning, monitoring, control and executing to milestones and budget.
• Train/manage/develop Change professionals within site and wider Change structure
• Manage stakeholders and key organizations in order to build and manage relationships with each.
• Drive adherence to global project processes, procedures, methods, and standards for project delivery, and leverage across the managed portfolio.
• Ensure Kuala Lumpur Change staff/site compliance with applicable laws, regulations and Citi policies; including adherence with Citi program and project management procedures and guidelines.
• Active engagement in site strategy initiatives and its promotion within stakeholders

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 10 years relevant project/program management experience, preferred experience in running large programs of work for Funds Services or Investor/Securities Services
• Operations, Technology or Product experience & expertise in Funds Services and specifically areas like Fund Accounting, Transfer Agency, Middle Office
• At least 5-10 years’ experience in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity
• Extensive relationship building, influuence and stakeholder management skills
• Executive presence; ability to have voice heard
• Good working knowledge of: project methodologies and tools, MS Project, MS Excel and PowerPoint

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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