Job Description
Your tasks
We are seeking a motivated and detail-oriented Market Insights and CS Operations Support Intern to join our dynamic team in Petaling Jaya, Malaysia. This internship offers an exciting opportunity to gain hands-on experience in market research and customer service operations while contributing to our organization's success.
- Assist in collecting, analyzing, and interpreting market data to support business decision-making
- Lead projects in creation of databases to document and monitor product performances
- Help prepare market research reports and presentations for internal stakeholders
- Support by analyzing customer feedback and identifying market trends and brand presence
- Contribute to the development of customer service processes and procedures
- Participate in projects aimed at enhancing market insights and customer service operations
Your profile
- Currently pursuing a bachelor's degree in Business Administration, Marketing, Economics, Engineering, or a related field
- Strong analytical skills with the ability to interpret data and draw meaningful insights
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Proficiency in Power BI is an added advantage
- Strong written and verbal communication skills
- Ability to work effectively in a team environment
- Customer-oriented mindset with a passion for improving customer experiences
- Eagerness to learn and adapt in a fast-paced business environment
- Academic projects or coursework related to market research or customer service is advantageous
Our offer
Ready to drive with Continental? Take the first step and fill in the online application.
About us
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
Job Requirements
Company Benefits
Health Benefits
Continental ensures well-being with ergonomic spaces and perks like yoga, massages, and screenings, supporting health from office to production line.
Mobile Working at Continental
At Continental, we embrace hybrid work, blending home and office.
Benefits for a good Work-Life-Balance
Continental offers flexible working hours with part-time and flextime models, plus childcare options, making it easier to balance work and family life
A Sabbatical with Continental
A sabbatical lets employees take a career break to travel, study, or care for family. Afterward, they can seamlessly return to their role.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
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