As a Sales Specialist, you will be the focal point to customer in market by value selling
our tire products & services and acting as a consultant to the customer thereby
strengthening customer relationship. You will be part of our  Replacement Tires Business team and generate value through profitable sales growth.

Your responsibilities include:

Sales Function
▪ To be responsible for sales KPI targets set by management.
▪ Continuous business development in all product 
▪ To prepare individual customer budget in line with regional budget.

Channel Management & Development
▪ To enhance & further develop the current network dealers with good service to
enhance customer share of shelf space
▪ To utilize digital tools for prospecting new customers.
▪ To utilize existing processes in opening and handling different category of customers
e.g. Buddy System

Customer Training & Development
▪ To be equipped with sufficient product & technical knowledge, soft skills and able to
fully utilize available digital tools for effective sales
▪ To translate & train customers on Market/Product/Technical knowledge, soft skills,
and digital tools by organizing relevant trainings.

Account Management
▪ Monitor, track and communicate to customer on sales achievement, growth potential
etc.
▪ Analyze, forecast, and propose for business development plans for account growth
▪ To maintain a good service and relationship with the customers to amplify the high
performance culture.
▪ To provide advice to customers to enhance and grow their business
▪ Pro-actively communicate to customer on product development, data & systems
updates.
▪ Ensure timely customer payments.

Market Intelligence
▪ To provide timely market information to Regional Manager.

Customer Service
▪ To provide market feedback to internal teams concerning technical aspects of
product
▪ To manage first level technical complaints (inspection, resolution in coordination with
Technical Customer Service team and feedback to customer)