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Technical Customer Service Internship (6months-1year) Job ID: REF88136L

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This job is a Technical Customer Service Internship where you'll help monitor tire performance and assist customers. You might like this job because it offers hands-on experience in a leading tire company, plus mentorship from experts!

Undisclosed

Petaling Jaya, Malaysia, Kuala Lumpur

Job Description

Your tasks

We are looking for a motivated and detail-oriented intern to join our Technical Customer Service team. This internship offers hands-on exposure to tire performance monitoring, customer support, and field service activities in the Off-The-Road (OTR) tire industry.
Key responsibilities include:

  • Supporting customer tire inspections and complaint investigations

  • Assisting in technical reporting and root cause analysis

  • Monitoring tire performance data from digital tools (e.g. TPMS, analytics software)

  • Providing field and back-office support to Technical and Sales Managers

  • Participating in training programs, customer visits, and service audits

This role is ideal for someone with strong analytical thinking and an interest in field-based engineering and technical customer support.

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Your profile

  • Currently pursuing a degree in engineering related fields.

  • Excellent communication and report-writing skills in English

  • Interest in off-highway vehicle systems or heavy equipment

  • Proficiency in Microsoft Excel, PowerPoint, and basic data interpretation

  • Self-motivated, detail-oriented, and able to work both independently and in a team

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Our offer

  • Monthly internship allowance provided

  • Opportunity to gain first-hand industry knowledge in one of the world’s leading tire manufacturers

  • Mentorship and guidance from experienced technical managers

  • Exposure to fieldwork, digital solutions, and customer-facing responsibilities

  • Friendly and professional working environment with global exposure

Ready to drive with Continental? Take the first step and fill in the online application.

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About us

At Continental Tyres Malaysia, we are part of a global leader in automotive technology and tire manufacturing. Our team is committed to delivering innovative, safe, and sustainable tire solutions. As part of the Continental Group, we combine German engineering excellence with local expertise to support major industries including mining, port operations, logistics, and construction. We believe in growing talent and empowering our team to shape the future of mobility.

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Job Requirements


Company Benefits

Health Benefits

Continental ensures well-being with ergonomic spaces and perks like yoga, massages, and screenings, supporting health from office to production line.

Mobile Working at Continental

At Continental, we embrace hybrid work, blending home and office.

Benefits for a good Work-Life-Balance

Continental offers flexible working hours with part-time and flextime models, plus childcare options, making it easier to balance work and family life

A Sabbatical with Continental

A sabbatical lets employees take a career break to travel, study, or care for family. Afterward, they can seamlessly return to their role.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded


Company Profile

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Continental

Tyres are the essential point of contact between a vehicle and the road. We work to ensure that your tyres will always offer excellent braking, maximum safety, and pure driving pleasure. That’s why Continental is one of the leading manufacturers of tyres in Europe. But wait – there’s more! We rank among the top five automotive suppliers worldwide, with divisions specializing in brake systems; instrumentation; systems...