Job Description

•  Assist in project deployment activities, including requirement gathering, system development, testing, and post-cutover support.
• Provide on-site or remote support to customers, including performing Level 1 troubleshooting.
• Support department/team projects and other duties as necessary.

What will you gain:

•  Knowledge in omnichannel contact center solutions, including voicebot, ai chatbots, messaging, speech analytics technologies and more
• Exposure to customer service operations.

Job Requirements

• Degree in information technology, computer science, or telecommunication studies.
• Minimum 4 to 6 months internship period.
• Good command of English.
• Good interpersonal and communication skills and, a pleasant personality.
• Able to work independently. 

Skills