 Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection. 

Comprehensive Insurance Coverage

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees


Professional Development Support

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.


Flexible Working Arrangements

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Employee Well-being Programs

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax &amp; legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our organization serves four out of five Fortune Global 500® companies.&nbsp;

Who We Are

Lead the Way
Commitment to leadership and innovation, setting the standard in professional services.
Serve with Integrity
Conducting business with honesty and maintaining the highest ethical standards.
Take Care of Each Other
Fostering a supportive and respectful environment that prioritizes the well-being and development of employees.
Foster Inclusion
Embracing diversity and promoting an inclusive culture where everyone feels valued.
Collaborate for Measurable Impact
Working together across functions and geographies to deliver tangible, positive outcomes for clients and communities.

Our Values

<li style="text-align:justify">You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected <ul style="list-style-type:circle"> <li style="text-align:justify">To collaborate with Functional team to render 2nd level or 3rd level AMS support by performing in-depth production incident (simple to medium complexity) program troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract</li> <li style="text-align:justify">To collaborate with Functional team to deliver medium to complex level enhancements within the agreed timeframe and with quality.</li> <li style="text-align:justify">To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.</li> <li style="text-align:justify">To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality. </li> <li style="text-align:justify">To maintain documentation according to firm standards, best practices, and standard operating procedures</li> <li style="text-align:justify">To fully comply with and adhere to all the standard AMS process &amp; procedures that are developed.</li> <li style="text-align:justify">To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client</li> </ul> </li> <li style="text-align:justify">You may be assigned as part of project team member to implement the application. In this role, you are expected <ul style="list-style-type:circle"> <li style="text-align:justify">To support the project teams in delivery of our solution applications and in development of work products that addresses our clients’ business needs and help achieve their strategic goals.</li> <li style="text-align:justify">To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.</li> </ul> </li> <li style="text-align:justify">You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries </li> <li style="text-align:justify">You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with the clients.</li> <li style="text-align:justify">You will be tasked to lead and/or coach Analyst and Consultant level members.</li> <li style="text-align:justify">You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications</li>

This job is about providing high-level IT support and collaborating on complex system enhancements. You might like this job because it involves problem-solving, teamwork, and contributing to continuous improvement initiatives.

You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected  To collaborate with Functional team to render 2nd level or 3rd level AMS support by performing in-depth production incident (simple to medium complexity) program troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and...

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Company Profile

Deloitte Regional Services Center Sdn. Bhd.