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Senior Solutions Engineer (3831)

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This job is a Senior Solutions Engineer helping bridge tech and sales to ensure people can safely prove their identity online. You might like this job because it combines problem-solving with innovative technology, making a real impact everywhere.

Undisclosed

Atlanta, Georgia, United States, Kuala Lumpur

Job Description

Description

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Solutions Engineering Team, GBG Americas

The Solutions Engineering team at GBG Americas is a dynamic and highly skilled group dedicated to supporting the sales process through technical expertise and innovative solutions. This team plays a crucial role in bridging the gap between complex technical capabilities and customer needs, ensuring that GBG's identity, fraud, and verification services are effectively tailored to meet client requirements. The team is composed of experienced solution engineers who possess a strong background in technology and sales. They work closely with the sales team to ensure a seamless integration of technical solutions into the sales strategy.

The Role

We’re looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met.

What you will do

  • Provide in-depth technical presentations and demonstrations of our GBG solutions.
  • Assist in the technical aspects of bids and proposals.
  • Address and resolve client concerns regarding product integration and customization.
  • Stay abreast of product updates and industry trends to advise and inform the sales team and clients effectively.
  • Learn and develop a deep understanding of GBG solutions.
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities.


Job Requirements

Requirements

Skills we are looking for

  • Market and Industry Knowledge- Extensive knowledge of the identity, fraud and risk markets and corresponding solutions and use cases
  • Technical Expertise- Strong background in SaaS platforms, particularly in identity, fraud, and verification sectors.
  • Problem-Solving- Aptitude for identifying client needs and crafting custom solutions.
  • Collaborative Spirit- Team player with the ability to work across different departments to achieve sales and client satisfaction goals.
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web-based sales automation tools.
  • Excellent oral and written communication skills.
  • Demonstrated ability to take initiative and work independently as well as in a fast-paced team environment.
  • Highly motivated drive for success.


Company Benefits

Sick leave and paid time off

Rest and recuperate when you need to with six days (48 hours) paid sick leave per year.

Life and accidental death cover

Take care of your loved ones in event of your death. We provide financial support to your dependents.

Medical plan

Take advantage of our medical insurance allowance, which can cover care for you and cover for your dependents from the time that you join us.

Family-friendly workplace

Take up to 16 weeks maternity or 2 weeks paternity leave on full pay, with a reduced (80%) week at full pay for 12 weeks when you return to work.

Dental insurance

Take care of your dental check-ups and emergency treatment with cover for you and the option to add dependents when you join us. 

Vision cover

See that your eyesight is regularly checked, optometry and optician services are covered for you with the option to add dependents when you join us. 


Additional Info

Company Activity

Last active - few hours ago


Company Profile

GBG Plc-logo-image

GBG Plc

We are GBG, global specialists in digital identity. We enable fast, simple and compliant customer onboarding, reducing the risk of fraud for many of the world’s leading organisations. Working with the best data, the best technology and the best people, we make it possible to balance the growing need for a frictionless digital customer experience with the increasing risk of fraud and financial crime. Source