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GBG Plc

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GBG Plc company environment picture 1
GBG Plc company environment picture 1
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Our Story

Who We Are

We are GBG, global specialists in digital identity. We enable fast, simple and compliant customer onboarding, reducing the risk of fraud for many of the world’s leading organisations. Working with the best data, the best technology and the best people, we make it possible to balance the growing need for a frictionless digital customer experience with the increasing risk of fraud and financial crime.

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Our Values

Innovation

Fostering a culture of creativity and forward-thinking to meet evolving customer needs. In 2023, GBG invested over £20 million in research and development, introducing cutting-edge identity verification technologies that reduced processing times by 30%.

Collaboration: Promoting teamwork across all departments and with external partners to enhance efficiency and service delivery. The Collaborative Innovation Partner Program, established in 2023, led to partnerships with major tech firms, increasing project completion rates by 25%.

Customer Centricity

Prioritizing user needs and feedback in every aspect of business operations to retain client loyalty and improve services. In 2023, GBG's Customer Experience Enhancement Initiative led to a 40% increase in net promoter score (NPS) compared to the previous year.

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Company Benefits

Sick leave and paid time off

Rest and recuperate when you need to with six days (48 hours) paid sick leave per year.

Life and accidental death cover

Take care of your loved ones in event of your death. We provide financial support to your dependents.

Medical plan

Take advantage of our medical insurance allowance, which can cover care for you and cover for your dependents from the time that you join us.

Family-friendly workplace

Take up to 16 weeks maternity or 2 weeks paternity leave on full pay, with a reduced (80%) week at full pay for 12 weeks when you return to work.

Dental insurance

Take care of your dental check-ups and emergency treatment with cover for you and the option to add dependents when you join us. 

Vision cover

See that your eyesight is regularly checked, optometry and optician services are covered for you with the option to add dependents when you join us. 


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