Coordinator – ISSD

HELP University

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This job is all about helping students with their reapplication for visas. You might like this job because you get to guide students, handle important documents, and work closely with different departments to make their process smoother!

Undisclosed

Malaysia, Kuala Lumpur

Full-Time

Expiring soon

Job Description

Guide students through the reapplication process and ensure all required documents and proof of payment are received.

Create student dockets and prepare documents for EMGS submission.

Input and scan documents into the CRM system.

Send emails and follow up with students, the International Marketing Department (IMD) and Academic department for any additional required documents.

Submit reapplications through the STARS EMGS portal, obtain HOD approval, and forward the payment request to the Bursary Department.

Monitor visa application status and apply necessary updates until the Electronic Visa Approval Letter (eVAL) is obtained.

Job Requirements

Receive applications from the IMD.

Open student dockets and prepare documents for EMGS submission.

Input and scan documents into the CRM system.

Communicate and follow up with students/IMD for any additional required documents.

Submit new visa applications through the STARS EMGS portal, obtain HOD approval, and forward the payment request to the Bursary Department.

Monitor visa application status and apply necessary updates until the Electronic Visa Approval Letter (eVAL) is obtained.

Company Benefits

Work Environment

Employees have reported a pleasant and friendly atmosphere, with helpful colleagues contributing to a comfortable work setting.

Professional Development

The institution provides opportunities for professional growth, including support for further studies and career advancement.

Leave Entitlements

Standard leave policies are in place, encompassing annual leave, medical leave, and other statutory entitlements as per Malaysian labor laws.

Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial

Events Management

HR Operations (Payroll, Admin, Office Management)

Company Profile

HELP University

Formerly known as HELP Institute and HELP University College, HELP University is a distinguished private university situated in Kuala Lumpur, Malaysia. Established on April 1, 1986, by its Chancellor, Datuk Dr Paul Chan Tuck Hoong, and his spouse, Datin Chan-Low Kam Yoke, HELP has garnered recognition both nationally and internationally for its commitment to excellence in education. Recognized by the Ministry...