Job Description

About the Role

We are looking for a proactive and detail-oriented Account Manager to lead the day-to-day management of multiple client accounts while ensuring PR campaigns are executed smoothly from strategy to delivery.

This role is ideal for someone who thrives in a fast-paced environment, enjoys managing client relationships, and has a strong track record in media relations, campaign execution, and team leadership.

Key Responsibilities

Client Account Management

• Serve as the main point of contact for assigned client accounts.
• Manage multiple accounts simultaneously, ensuring deliverables are completed on time and within budget.
• Translate campaign strategies into actionable timelines and work plans.
• Lead weekly client meetings, status updates, and WIP sessions.
• Identify opportunities to strengthen brand visibility and media exposure.
• Resolve operational issues before escalating to senior leadership.

Campaign Execution

• Plan and execute PR campaigns across earned media, influencer marketing, and content initiatives.
• Develop press materials, pitch decks, campaign briefs, and social media storyboards.
• Coordinate press conferences, media launches, interviews, and PR activations.
• Manage timelines, approvals, and campaign deliverables to maintain quality standards.
• Monitor campaign performance and contribute to post-campaign reporting.

Media Relations

• Build and maintain relationships with journalists, editors, and media partners.
• Lead media outreach including press releases, story pitches, and interview coordination.
• Identify newsworthy angles and secure media coverage that supports client positioning.
• Monitor media trends and proactively identify new opportunities.

Influencer & Content Management

• Identify and manage influencers and KOLs aligned with campaign objectives.
• Handle sourcing, negotiations, contracting, and content planning.
• Oversee influencer briefings, content development, and approval processes.
• Coordinate posting schedules and ensure deliverables are met.

Team Leadership

• Mentor and guide Account Executives and Senior Account Executives.
• Allocate tasks clearly and monitor team progress.
• Review written materials before submission to clients or senior leadership.
• Support junior team members in improving pitching, writing, and client communication skills.

Reporting & Insights

• Track campaign performance and media coverage.
• Prepare clear and structured campaign reports.
• Analyse coverage quality, audience reach, and message alignment.
• Provide actionable insights and recommendations for future campaigns.

Job Requirements

• Bachelor’s degree in any discipline (Communications or PR not mandatory).
   
• Experience managing multiple client accounts with competing deadlines.
   
• Proven success in securing earned media coverage.
   
• Strong writing skills across press releases, media pitches, and campaign briefs.
   
• Experience mentoring or supervising junior team members.
   
• Strong judgement when managing client expectations and providing strategic advice.
   

Skills