Job Description

• Monitor and manage accounts receivable to ensure the timely collection of outstanding payments.
• Prepare customer statements, bills/invoices, and reconcile revenue to the general ledger.
• Prepare monthly receivable statements, aging reports, defaulter lists, and credit analysis reports.
• Issue letters of demand, reminders, and other correspondence to delinquent accounts.
• Represent the company in tribunal cases or legal proceedings related to unpaid accounts.
• Maintain accurate records of all credit control activities, communications, and customer discrepancies.
• Liaise with internal teams (sales, finance, legal) to resolve disputes and clarify outstanding balances.
• Identify potential bad debts and escalate issues to management as required.
• Ensure all cash postings are made in a timely manner and allocated correctly.
• Calculate and post receipts to appropriate general ledger accounts, and verify transaction details, such as funds received and total account balances.
• Prepare deposit refunds for tenants and seasonal parking, ensuring proper procedures are followed.
• Proactively suggest and implement improvements to credit control processes to optimize cash flow and operational efficiency.
• Provide backup support to team members and perform general administrative duties as needed.
• Provide periodic reports and updates to management regarding collection performance, risk exposure, and overdue accounts.
• Assist in preparing customer discrepancy and past-due amount analyses.

Job Requirements

• Degree/Diploma in Accounting or partial qualification in ACCA, CIMA, CPA or equivalent
• Minimum 3 year relevant working experience preferably in Property industry
• Good team player and able to work independently with minimal supervision
• Committed with strong sense of responsibility and able to work within deadlines
• Possess good communication and analytical skills with attention to details
• Well versed in Microsoft Excel, Words & PowerPoint, preferably with experience in IFCA Accounting System and Infor CPM system

Skills