Job Description

Key Responsibilities

• Manage a portfolio of brand clients and maintain long-term business relationships.
• Lead influencer marketing, social media, content, and digital campaigns from planning to completion.
• Understand clients' marketing objectives and develop strategic campaign recommendations.
• Prepare proposals, quotations, campaign briefs, timelines, reports, and presentations.
• Coordinate closely with Creative, Strategy, Operations, Influencer Management, and Production teams.
• Ensure projects are delivered on time, within budget, and according to agreed KPIs.
• Monitor campaign performance and present actionable insights to clients.
• Handle client meetings, presentations, campaign reviews, and issue resolution professionally.
• Identify opportunities for upselling and cross-selling KOLHub's services.
• Maintain high client satisfaction, retention, and service excellence.

Job Requirements

• Bachelor's Degree in Marketing, Mass Communication, Business, Advertising, or related field.
• Minimum 3 years of experience in Account Management, Client Servicing, Advertising Agency, Digital Marketing, or Influencer Marketing.
• Excellent communication and presentation skills in English (Mandarin is an added advantage).
• Strong project management and multitasking abilities.
• Able to manage multiple campaigns simultaneously under tight deadlines.
• Strong problem-solving skills with exceptional attention to detail.
• Confident in presenting ideas and managing stakeholder expectations.
• Experience working with corporate brands and marketing teams is highly preferred.
• Proficient in Google Workspace, Microsoft Office, presentation software, and project management tools.
• Comfortable using AI tools (e.g. ChatGPT, Gemini, Claude, Notion AI, Perplexity) to improve productivity and campaign execution.

Skills